This voice-enabled Amazon Alexa skill gives loan officers an easy, interactive way to stay informed on the status of their clients’ home loans.
In a highly competitive housing market, a banking company saw the need for an interactive solution to keep loan officers apprised of changes and updates in the home loan verification process.
We designed and developed a voice-enabled Amazon Alexa skill so loan officers can request the status of a current loan application. Now they can make inquiries with a simple voice command at home and on the road. It’s secure, too, with a PIN-based voice authentication mechanism and In-app cards for deeper level interactions.