Services Perspectives
The latest views and news from subject matter experts
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Are You Ready for Automation Change?
Apr 12, 2018 by Kris FitzgeraldReaching high levels of customer service automation requires vision, commitment and considerable investment. There must be strong control to drive change, manage the transformation, and realize the funding and return on value (ROV) or companies will not succeed.
Q&A with Award-Winning NTT DATA Services Consultant Doug Hautop
Tom Mataconis- Industry
- Banking
- Service
- Consulting
Five Simple Ways to Avoid a Phishing Attack
Steve Williams- Industry
- Technology
- Service
- Managed Services
Avoid AI Silos with a Vendor-Neutral Analytics Platform
Mitchell Goldburgh- Industry
- Healthcare and Life Sciences
- Service
- Analytics
When Innovation Becomes Dangerous — And How To Dodge the Danger
Doug Reeder- Industry
- Technology
- Service
- Digital
How Automation and Analytics Can Make Care Coordination and Discharge Planning More Effective
Fadesola Adetosoye- Industry
- Healthcare and Life Sciences
- Service
- Analytics | BPO
What to Expect at SAPPHIRE NOW
Abhijeet Kulkarni- Service
- Applications | Digital
Embracing Accessible Technology
Ankit Rajiv Jindal- Industry
- Technology
- Service
- Managed Services
Is Your Security Ecosystem Robust?
Shamlan Siddiqi- Industry
- Public Sector
- Service
- Managed Services
Innovating with Bots
Harsh Vinayak- Industry
- Banking | Healthcare and Life Sciences
- Service
- BPO
Design Thinking in the Times of Retail Slowdown
Taral Kulkarni- Industry
- Retail
- Service
- Digital
Design Thinking: Inspiring Innovation through Empathy
Jay Monahan- Industry
- Technology
- Service
- Applications
When VDI Isn’t Really About, Well, “VDI”
Mike Herrmann- Service
- Cloud | Managed Services
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