When I envisioned 2020, I never imagined our company would have to transform the NTT DATA business model in less than two weeks. But that’s exactly what we did. Starting in mid-March, we hustled to make sure our 40,000 plus employees around the world were safe at home. From there, we dove into helping them be productive to ensure seamless service for our clients — many of whom were frontline organizations fighting to manage the pandemic. We accelerated that process using our own digital-first offerings, including Dynamic Workplace Services, Virtual Desktop Infrastructure (VDI), and a variety of Security and Cloud Transformation services. In making our Remote Work program a reality, I’ve learned a lot about becoming more resilient — both as an individual and as a company.