The Future of Work

Engage and empower workers in an ever- changing world

Connected. Personalized. Adaptable. Modern. That's The Future of Work.

Organizations need to outperform, maintain market competitiveness and realize faster ROI. And without a modern workforce, meeting these challenges will be unmanageable.

The workplace of the future requires strategies where employees feel connected, are offered personalized training and career paths and enjoy flexible, modern digital work environments.

To be successful, business, human resources and IT executives should remain focused on:

Driving change across the organization to realize process or system ROI
Enabling modern talent strategies to attract and retain the right workforce
Supporting collaboration and improved operational performance with a secure, digital workplace

Driving change adoption
Attracting and retaining the workforce
Driving employee performance

Driving adoption of process and technology change for faster ROI

Change is inevitable. Whether it’s a new system, a new process or a new way of working, organizations expect employees to get on the change train to fully realize organizational ROI. Unfortunately, employees can view the smallest change with suspicion and distrust. And leaders often fail to help employees understand why the change is happening and how to navigate it, let alone be successful through change.

To enable employees to adopt change faster, organizations need to incorporate a culturally aligned organizational change management (OCM) foundation. This will help them meet employees where they are and appropriately guide them through periods of disruption.

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Benefits of Organizational Change Management:

Greater return on investment (ROI)

Improved market relevance

Ability to attract and retain the right talent

Increased employee engagement

Improved operational performance

Attract, retain and transform the workforce to maintain market competitiveness

In an environment where skills and roles are evolving rapidly, a new survey, Innovation Index reports that only 54% have revisited work models and only 44% are reskilling existing resources.

But organizations that are adopting innovation strategies and investing time and resources to make sure they have the right capabilities for their workforce are reaping benefits. The innovation index also revealed that more than half of the organizations are investing in work systems for easier collaboration, revisiting work models and work life balance and launching upskilling and reskilling programs.

How organizations can attract and retain their workforce:

Assess current employee value proposition
Identify and prioritize organizational goals
Create meaningful learning journeys
Craft a pragmatic roadmap to the future

Continuous Performance Management leads to higher employee engagement

Learn how CPM principles can enable personal development, improve job autonomy and motivation, and lead to better employee productivity.

Read the blog

Increase employee collaboration and productivity to drive performance

The new workforce wants flexible, culture-rich organizations and digitally rewarding experiences. In fact, in the 2023 global employee experience report, CEOs voted hybrid work flexibility as the top driver of successful employee experience strategies. Furthermore 95% of organizations agree that cloud solutions are vital for enabling outcomes related to EX. And top performers are investing in mobility solutions, including business-grade internet connections, application and software development and Mobile device management (MDM) security and support.

To be successful, enterprises will need to bring together communication, agility and modern IT to offer secure, human-centered digital workplaces, and thus elevate the employee experience.

Benefits of a digital and modern workplace:

Improved productivity
Greater employee satisfaction
Higher employee retention

2023 Global Employee Experience Trends Report

Only 42% of organizations say their technology strategy is fully aligned with their EX strategy and 95% agree that cloud solutions are vital for enabling outcomes related to EX.

See what else is trending in this global employee experience report.

Read the report