Be Part of the Destination

The travel and hospitality industry is seeing a wave of unprecedented change. Today’s digitally savvy travelers expect mobile access at every step of the process, and they regularly turn to social media and review sites as part of their decision making. Industry disruptors, like private home and vacation rental properties, on-demand ride services or ridesharing has created fierce new competition, and customers are using third-party booking sites to compare options across competitors. How can you give customers an experience that will keep them coming back?

Personalization is key. We can help you be part of the destination and deliver the flawless excursion that today’s air, hotel and rental car customers seek out. Our Travel and Hospitality services help you create an integrated, customized experience and eliminate the headaches too often associated with travel. See how our Digital and Modernization services will strengthen customer and brand loyalty for years to come.

Hotel Operator Welcomes the Cloud

After learning the location of its data center was to be sold, Sunburst Hospitality took the opportunity to modernize its entire infrastructure by adopting a transformative cloud solution.

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Our Services

Analytics

Redefine your business with big data and analytics to personalize the guest experience and foster long-term customer relationships.

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Application Services

Develop branded applications that help customers move through every step of their experience, from research to reservations to excursions and beyond.

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Business Process Outsourcing

Focus on your strategic initiatives by engaging innovative back- and front-office Business Process Outsourcing solutions.

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Cloud Services

Take advantage of our Cloud and software-as-a-service offers to reduce rising operational costs and modernize your infrastructure.

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Consulting

We partner with you to develop strategy and solutions the help keep pace with changing customer expecations.

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Digital Services

Move from a transaction-based relationship with customers to one driven by user experience and brand loyalty.

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Managed Services

Enhance and automate your IT environment, freeing up in-house staff to focus on core business and accelerate innovation.

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Social Media Services

Protect and strengthen your brand with our proven strategies, understanding the role social media and review sites play in the customer experience.

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A transformative partnership between NTT DATA and Hilton is co-creating the future of hospitality.

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Keep your brand fresh and relevant to write the next chapter of your digital story.

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