Retail
The next wave of retail: smarter, faster and more connected
Retail is no longer just about products; it’s about creating seamless, personalized experiences that resonate with today’s connected consumers.
We’re at the forefront of retail transformation, equipping the world’s leading retailers with cutting-edge solutions driven by AI, cloud and data analytics to reimagine how they engage with customers, streamline their operations and stay ahead of the competition.
Why NTT DATA
24+
years of retail experience in retail
200+
global retail clients
33%
of global top 15 retailers
300+
retail-specific SMEs and consultants
Our services
Discover how we can transform your retail operations.
Agile Supply Chain
Build a resilient, agile supply chain powered by agentic AI and predictive analytics. Make real-time decisions that elevate customer performance and accelerate progress toward sustainability goals.
Consulting Services
Optimize operations, enhance customer experiences and stay ahead of market trends with our retail consulting services, from digital transformation to AI-driven insights.
Customer Experience
Transform customer experience through seamless, personalized interactions across all channels, enhancing customer satisfaction through data-driven insights and innovative solutions.
Financial Management & Compliance
Simplify financial operations with predictive analytics, real-time reporting and compliance-focused solutions to drive profitability.
Product Development & Merchandising
Accelerate innovation through agile methodologies and continuous delivery, ensuring robust, scalable and user-centric digital products.
Production & Quality Control
Enhance operational efficiency and ensure product excellence through advanced process optimization and predictive maintenance.
Supply Chain & Logistics
Optimize inventory, transportation and logistics operations with scalable, integrated solutions for cost efficiency and agility.
Supplier & Sourcing Management
Optimize procurement process through strategic cost management, operational efficiency and proactive supplier collaboration using data-driven and AI enabled solutions.
Store Operations
Create seamless shopping experiences and improve in-store efficiency with smart layouts, technology integration, data-driven insights and implementing e-commerce and m-commerce solutions.
Case studies
Read how companies in the retail industry achieved their goals by partnering with NTT DATA.