Retail
The next wave of retail: smarter, faster and more connected
Retail is no longer just about products; it’s about creating seamless, personalized experiences that resonate with today’s connected consumers.
We’re at the forefront of retail transformation, equipping the world’s leading retailers with cutting-edge solutions driven by AI, cloud and data analytics to reimagine how they engage with customers, streamline their operations and stay ahead of the competition.
Why NTT DATA
24+
years of retail experience in retail
200+
global retail clients
33%
of global top 15 retailers
300+
retail-specific SMEs and consultants
Our services
Discover how we can transform your retail operations.
Supplier & Sourcing Management
Optimize procurement process through strategic cost management, operational efficiency and proactive supplier collaboration using data-driven and AI enabled solutions.
Product Development & Merchandising
Accelerate innovation through agile methodologies and continuous delivery, ensuring robust, scalable and user-centric digital products.
Production & Quality Control
Enhance operational efficiency and ensure product excellence through advanced process optimization and predictive maintenance.
Supply Chain & Logistics
Optimize inventory, transportation and logistics operations with scalable, integrated solutions for cost efficiency and agility.
Store Operations
Create seamless shopping experiences and improve in-store efficiency with smart layouts, technology integration, data-driven insights and implementing e-commerce and m-commerce solutions.
Customer Experience
Transform customer experience through seamless, personalized interactions across all channels, enhancing customer satisfaction through data-driven insights and innovative solutions.
Financial Management & Compliance
Simplify financial operations with predictive analytics, real-time reporting and compliance-focused solutions to drive profitability.
Consulting Services
Optimize operations, enhance customer experiences and stay ahead of market trends with our retail consulting services, from digital transformation to AI-driven insights.
Case studies
Read how companies in the retail industry achieved their goals by partnering with NTT DATA.