Looking to the Future: Acorio Will Join NTT DATA Services Bringing More Scale and ServiceNow Opportunity

Today is a historic day for Acorio, as our once-in-a-lifetime company hits another milestone in our growth.

I am honored to announce that we have agreed to join forces with NTT DATA Services, one of the top 10 IT providers across the globe and a recognized leader in global digital transformation.

“Driving transformative digital outcomes is the opportunity of our generation. For our clients, this acquisition means we can offer truly global scale and increased innovation, while remaining relentlessly focused on ServiceNow.”

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Throughout its history, Acorio has evolved in response to client demand and changing business environments. In this time, when driving transformative digital outcomes can make or break the future of a business, we knew it was time to team up with another leader in transformative technology to expand our capabilities to better serve you.

What isn’t changing: The Acorio team you know and trust isn’t going anywhere. We will continue to deliver the exact same relentless commitment to quality and solving for you, our customers, every single day. (And here on our content network, we will continue to publish our ServiceNow thought leadership three times a week.)

Looking to the Future: More Global Scale and ServiceNow Opportunity

With our new partnership with NTT DATA, our current and future clients will now also benefit from access to NTT DATA’s global R&D, applications, infrastructure, and investments in digital transformation and innovation;

  • Undiluted ServiceNow Focus with More Global Reach: We will keep our 100% ServiceNow focus and specialization. With the NTT DATA team, we can now offer you even more: an expanded portfolio, new kinds of support and innovation, more resources, and truly global capabilities.
  • Broader Digital Impact: Our move into the Chief Digital Office at NTT DATA Services means we can further empower clients and support broader mission-critical business digitization efforts.
  • Even Better ServiceNow and Industry Alignment: We recognize that certain ServiceNow products are taking off through industry-specific solutions such as CSM in Education or HR in Healthcare. Leveraging NTT DATA’s true industry vertical business strategy and strong experience in Manufacturing, the Public Sector, Financial Services, Healthcare, and more we can further solve for business outcomes in your specific industry and adapt faster to new industry playbooks that ServiceNow develops.

Plus, the thoughtful cultures of our companies are well aligned and NTT DATA’s commitment to digital transformation makes them the exact right fit for the Acorio team. You will also still get our unique, sometimes quirky, always authentic culture that makes us… us.

To our clients: As much as we have inspired or transformed your own business, you have done so equally to ours. We exist because of you; you have pushed us to become the very best in the ServiceNow ecosystem and we cannot wait to continue that journey with you.

To ServiceNow and the ServiceNow ecosystem: From the Executive Leadership to fellow Partners and evangelists, we could not imagine playing in a different space. No other Platform has gone to such lengths to make sure they are providing for the real needs of a business, directly serving their customers and employees. Seven years ago, we started in the ServiceNow ecosystem and we look forward to remaining in it.

To our employees:  This is the next chapter in our amazing story – it’s going to be great! We set out to be the best at our craft and this is such recognition of it. Thank you. For all the late nights prepping in hotels for client meetings, the training classes, the Knowledge parties, the support of each other, and the random-ness of Slack.  We all made us, “us”. Take a moment and be proud of having built the best partner in the ecosystem and a once in a lifetime company. Let’s carry it forward and be the best Global Partner our clients have seen with NTT DATA. You Rock! Thank You.

The acquisition is subject to customary closing conditions, including regulatory approval, and is expected to close during 2020.

We have created a series of FAQ pages but for any additional questions on today’s announcement please email future@acorio.com.

Matt Buchner

Matt Buchner is the Lead Solution Architect at NTT DATA. He brings 14 years of international experience delivering technology solutions to solve complex business challenges in a rapidly evolving business and technology landscape.

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