Employee Experience Enablement
Deliver a total experience to employees
Enhance employee engagement, productivity, satisfaction and retention through our digital experience (DEX) technologies. Our human-centric DEX solution incorporates persona identification, employee journey mapping, measurement and listening, delivering a total experience that helps you realize your digital workplace goals.
We integrate endpoints, applications and workspaces into a unified platform through our Experience as a Service (EXPaaS) solution to enhance collaboration and business outcomes. This integration promotes digital dexterity and reduces friction, creating a seamless and efficient digital workplace.
Create an engaging digital employee experience that combines the benefits of AI-driven automation, employee experience technologies, modern digital workplace management solutions and real-time incident diagnosis and prevention.
2023 Global Employee Experience Trends Report
Uncover workplace trends and see how you can enable employee experience excellence in your organization.
How we work
We take an experiential workplace approach that covers all aspects of the employee experience to create a workplace that fosters creativity, collaboration and innovation. Our 5A Framework covers:
- Ask: Engage with stakeholders in various modes
- Analyze: Understand their experiences, ambitions and frustrations
- Assess: Define the scope of the influence
- Act: Execute operational metrics to achieve the experience goal
- Attune: Implement continuous monitoring and experience-improvement indicators
Our services
Experience as a Service & DEX Management
Gain visibility of the employee experience as people interact with applications and devices.
Workforce Readiness Consulting
Maximize engagement, productivity and innovation by planning, communicating and managing change initiatives that teach employees new skills, tools and behaviors.
Workplace IoT and Managed Campus
Create safe, efficient and sustainable facilities by transforming structures and spaces.
Immersive Experience
Design and experience immersive learning, collaboration and support channels through consulting and proofs of concept.
Our impact
60%
reduction in incidents by enabling self-healing
90%
reduction in resolution times
40%
reduction in operational cost
9.5/10
Overall satisfaction score with improved user perception
Case studies
Explore how companies in various industries achieved their goals by partnering with NTT DATA.
Predictive, proactive IT operations
Independent Health improved user experience and charted an IT transformation by leveraging hybrid infrastructure services.
Industry recognition
Resource library
Explore the latest research, insights, guides and news on the most crucial topics in employee experience.