NTT DATA Named a Leader in Everest Group’s Healthcare Payer Digital Services 2022 PEAK Matrix Assessment Report

Company recognized for excellence in overall vision and capability

TOKYO – June 29, 2022 – NTT DATA has been named a Leader in healthcare payer digital services by Everest Group for the second straight year. Everest Group rated the company well above average in nearly all of the Healthcare Payer Digital Services 2022 PEAK Matrix® report’s nine Market Impact and Vision & Capability segments – assigning the highest ratings for overall vision and capability, overall market impact, market adoption, portfolio mix, scope of services, and innovation and investment.

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies and enhance their member experiences. This drive to transform operations has sparked a sharp uptick in the market for digital services among healthcare payers. Service providers like NTT DATA have expanded their managed services offerings to meet this need and serve a market that Everest Group expects to grow by 12% CAGR between 2021 and 2025.

“Healthcare payers are adopting digital services to engage more strategically with stakeholders across the evolving industry landscape,” said Kaz Nishihata, Senior Executive Vice President & Representative Director at NTT DATA Corporation. “We believe this recognition by Everest Group validates the success NTT DATA drives for clients through our investments in advanced analytics, artificial intelligence, cloud and security.”

Everest Group stated that clients cite NTT DATA’s price competitiveness as a major strength and awarded high marks for the company’s flexibility in offering innovative price constructs such as risk-sharing and outcome-based models.

The Everest Group report highlighted NTT DATA’s partnerships with health technology vendors Teladoc Health, R1 RCM, Enli and VisitPay to build Nucleus for Healthcare – a single platform that provides data integration, automation and AI to enable clients to unlock use cases such as personalized engagement, population health management, and revenue cycle management.

The report also noted NTT DATA’s recent round of strategic partnerships, acquisitions and investments to strengthen its digital capabilities. The company acquired Nexient, a cloud-native company, to enhance its agile, cloud-native application design, development and modernization services, and Hashmap to help clients gain better insights through advanced analytics, artificial intelligence and machine learning.

“Digital transformation is the way forward for health plans as they embrace new models to compete more vigorously in today’s competitive marketplace,” said Shashi Yadiki, President of Health Plan and Life Sciences, NTT DATA. “Health insurers that adopt a data-driven, automation-first approach will optimize business operations, build member loyalty and ultimately improve health outcomes.”

“With the healthcare industry evolving, payers are leveraging digital levers such as IoT, automation, and analytics to digitally transform their operations and realize cost efficiencies,” said Chunky Satija, Vice President at Everest Group. “NTT DATA, with its strategic acquisitions and partnerships, is augmenting its horizontal and vertical capabilities and is well placed to assist enterprises on their transformation journeys. Its strong delivery capability and technical expertise coupled with its increased focus on enhancing its offerings has enabled it to be positioned as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2022.”

The PEAK Matrix® for Enterprise Healthcare Payer Digital Services 2022 Assessment 2022 evaluated 26 leading vendors. It is based on Everest Group’s annual RFI process, which includes interactions with leading healthcare payer service providers, client reference checks, and an in-depth analysis of the healthcare payer digital services market.

Learn more about how NTT DATA is empowering health plans with technology tools including AI, automation and predicative analytics to drive business outcomes. 

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services including cloud, data and applications. A division of NTT DATA headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys.