NTT DATA Simplifies Clients’ Digital Healthcare Journey with Powerful New Alliance

The Nucleus for Healthcare framework creates a digital front door for health systems

PLANO, TX – July 20, 2020 – NTT DATA Services, a recognized leader in global technology services, today announced a new alliance with Teladoc Health, R1 RCM, Enli and VisitPay to build Nucleus for Healthcare, a framework that incorporates best-in-class solutions to help accelerate clients’ digital transformation journeys. These companies are bringing together the foundational elements needed by patients and clinicians to create a digital front door for healthcare.

The COVID-19 pandemic has emphasized the need for continuous remote patient monitoring, virtual engagement and telehealth. Nucleus for Healthcare provides advanced digital capabilities across the care delivery continuum and allows organizations to interchange solution components as clinical and business needs evolve.

Nucleus for Healthcare is powered by NTT DATA’s cloud-based intelligent enterprise platform, which provides analytics, automation and systems integration capabilities. NTT DATA was recently named as a Leader on Everest Group’s Healthcare Provider Digital Services PEAK Matrix Assessment® 2020 and recognized for its robust Nucleus for Healthcare framework.

“Healthcare providers have historically been mired down by the legacy IT estate and regulations that have had the unfortunate consequence of incentivizing them to maintain the status quo. However, that is not an option anymore, particularly as healthcare providers scramble to meet the unprecedented needs of a world disrupted by the COVID-19 pandemic,” said Chunky Satija, Practice Director, Everest Group. “The immediate focus has shifted to virtual care and healthcare providers are now being forced to jump on the digital bandwagon to meet the demands faced by the healthcare ecosystem to battle this outbreak."

“Our goal is to empower healthcare organizations to maximize quality and cost outcomes in the emerging value-based healthcare economy while creating a seamless experience across the healthcare continuum,” noted Mary Edwards, President, Healthcare Provider, NTT DATA Services. “We purposefully brought these four leading companies together because each have leading capabilities across that continuum. Working together, we can accelerate our client’s journeys to this new healthcare landscape.”

About Teladoc Health
InTouch Health is now a part of Teladoc Health, the world leader in virtual care. Teladoc Health directly delivers millions of medical visits across 175 countries each year through the Teladoc Health Medical Group and enables millions of patient and provider touchpoints for thousands of hospitals, health systems and physician practices globally. Ranked #1 among direct-to-consumer telehealth providers in the J.D. Power 2019 U.S. Telehealth Satisfaction Study and Best in KLAS for Virtual Care Platforms for 2020, Teladoc Health leverages more than a decade of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans.

About R1 RCM
R1 RCM is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems and group physician practices. R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. R1’s Patient Experience platform offers patient- and provider-centric care coordination capabilities, including frictionless scheduling, referral and order management and financial clearance, resulting in improved outcomes and reduced costs.

About Enli Health Intelligence
Enli Health Intelligence® is the market leader in population health management information technology. The company develops software tools for value-based care analytics and care coordination. Enli is the first population health management company to measure the financial impact of quality improvement in value-based care contracts, and to supply the analytics-driven care coordination tools necessary to exceed contract measures. Enli has been named Best in KLAS for Population Health Management in 2017, 2018, and 2020.

About VisitPay
VisitPay, is the leader in patient financial engagement. The company’s third-generation cloud-based platform is used by the nation’s largest and most innovative health systems to deliver transparency, choice, and control to patients managing healthcare payments and transactions. Through VisitPay, patients can access a comprehensive accounting of their financial obligations, as well as critical health plan and healthcare information, via a health system-branded portal. VisitPay’s proprietary analytics tailor consistent and fully compliant financing options that meet the unique needs of patients and their families, creating a simplified billing experience that drives both higher payment rates and improved patient satisfaction scores.


NTT DATA – part of the NTT Group – is a trusted global innovator of IT and business services, headquartered in Tokyo. We help clients transform through consulting, industry solutions, IT modernisation and managed services. NTT DATA enables clients to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local expertise to operate in over 50 countries. Visit us at

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