Revolutionize

the way you engage customers.

When customers have choices, experience matters. New research by NTT DATA Services uncovers friction points in the Medicare Advantage enrollment process, and offers ideas to improve the member experience.

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Engage Members With a New Approach

Today’s health plan industry is exploding with opportunities to reach new markets, retain and attract members and engage consumers in innovative ways. We can help you rethink your health plan strategy so you can unleash the power of revolutionary technologies and services to reset expectations about what’s possible. Our solutions are centered around four goals for your business: empower digital transformation, accelerate value-based care initiatives, reduce the cost of healthcare, and improve the member and provider experience. Let’s start the conversation.

Our Services

Business Intelligence & Analytics for Health Plans

Provide the right insights at the right time to facilitate innovation and growth.

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Business Process Solutions for Health Plans

Expand beyond traditional processes to make your operations more competitive and streamlined.

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Healthcare Staffing Solutions

Manage operational challenges and streamline processes with flexible staffing solutions.

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Digital Health Consumer Platform

Increase consumer engagement and empower individuals to take charge of their healthcare journey.

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Enrollment & Billing

Maximize efficiencies and engagement with a flexible, modular solution to achieve the accuracy and customer satisfaction you want and expect.

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Health Plan Consulting

Enhance your strategy and operations to meet changing customer needs, and strike a balance between innovation and practicality.

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Payment Integrity

Improve payment integrity and maximize revenue recoveries with proven toolsets for screening, scoring and coordinating benefits.

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Platform Enablement

Boost third-party capabilities with proven high-performing claims platform implementation, application migration, analytics, hosting and business processes.

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Provider Data Management

Improve the accuracy of your provider data with a streamlined, flexible data management solution.

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CHPW streamlines payment processing with business process outsourcing.

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Everest named us a Leader in Healthcare Payer BPO Service Provider Landscape in its 2018 PEAK Matrix™ Assessment. — March 2018

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