Enhance your member experience with AI and intelligent automation

Consumers expect better health outcomes, lower costs and a seamless care continuum that will empower them to make informed decisions and be an active participant in managing their health. This makes health plans the focal point in the healthcare ecosystem. Are you ready to deliver what your members want?

It takes the right tools – including AI, automation and predictive analytics – to make sense of the data and drive real business outcomes and stronger engagement with members and providers.

NTT DATA helps you get a 360-degree view of your ecosystem, find new ways to collaborate with providers and empower members to actively participate in their own care, from enrollment to billing and everything in between. We get health plans beyond the usual back-office functions to proactively predict risk, develop treatment protocols and manage chronic conditions. Here’s how.

A healthier future

At NTT DATA, we turn new ideas into practical solutions. We help healthcare and life sciences companies get better health results and improve their operations. Partnering with NTT DATA means collaborating with a team deeply committed to improving wellbeing and powering a healthier society for all.

How GenAI is enhancing member experiences

Research says 95% of healthcare executives agree that GenAI is a crucial differentiator in enabling predictive analytics and proactive member experiences that drive value.

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Our services

Our Capabilities

Business Insights Engine

Gain insight with a 360-degree view of individual members through this as-a-service solution.

Chronic Disease Care Management

Turn core administrative data into predictive insights for early intervention using explainable artificial intelligence and machine learning.

Digital Health Platform

Increase consumer engagement and empower individuals to take charge of their healthcare journey.

Payment Integrity

Improve payment integrity and maximize revenue recoveries with proven toolsets for screening, scoring, and coordinating benefits.

Client Stories