Health Plans
Revolutionize the way you launch products and engage consumers
From efficient operations and integrated health management to effective engagement with consumers, we help you succeed.
Our results-based solutions leverage proven methodologies
Today’s health plan industry is exploding with opportunities to reach new markets, retain and attract members and engage consumers in innovative ways to grow your business. NTT DATA can help you rethink your health plan strategy so you can unleash the power of revolutionary technologies and services to reset expectations about what’s possible. Through integrated analytics, mobility, marketplace technologies, social media and automated business processes, we can help you achieve meaningful business outcomes across every aspect of your insurance organization.
We can help you
Know
Enhance member, provider and health plan interactions with systems that increase convenience and trust
Lead
Make informed clinical and financial decisions with data-driven insights
Adapt
Pivot quickly in with an agile, secure infrastructure
Share
Engage your members with solutions to help them manage their coverage and their care
Health Plans Application Services
Be more responsive and productive with modernized applications
Our solutions:- Portfolio Assessment
- Application Re-Hosting
- Application Re-Architecture
- Enterprise Application Services
Business Intelligence and Analytics
Manage costs and risks by turning data into insights
Our solutions:- Analytics Platform, Software and Solutions
- Data Integration Services
- Predictive Analytics
- Consulting
Business Process Solutions for Health Plans
Stay competitive with streamlined operations and increased productivity
Our solutions:- Front Office
- Middle Office
- Back Office
- Business Process Management Suite
- Automated Full-Time Equivalent
- Staffing Solutions
- Business Process as a Service (BPaaS)
Enrollment and Billing
Improve payment accuracy with streamlined enrollment and billing
Our solutions:- Rating and Quoting
- Enrollment and Eligibility Verification
- Customer Service Representative Dashboard
- Interfaces and Integration
- Compliance and Reporting
- Premium Billing and Payment
- Quality Assurance and Testing
Payment Integrity
Capture more revenue and reduce inappropriate claims payments
Our solutions:- Reduce Fraud and Waste
- Coordination of Benefits
- Subrogation
- Third-Party Recovery
- Utilization Management
- Consulting and Integration
Coordinated Care Management
Improve outcomes with more effective care management
Our solutions:- Integrated Care Management
- Remote Monitoring and Care Delivery
- Telehealth
- Mobile Health
- Virtual Visit And Teleconferencing
- Consulting and Program Design
Third-Party Solutions
Transform how you serve customers with new products and services
Our solutions:- Implementation /Upgrade and Delivery Management
- Configuration, Conversion, Integration and Development
- Quality Assurance and Testing
- BPO and Business Process Design
- Data Analytics and Reporting
- Member Care Management
- Consulting and System Tuning
- System Support and Configuration Management
Consumerism Solutions
Increase membership and improve member satisfaction
Our solutions:- E-commerce Marketplace Portals
- Self-Service Solutions
- Member Portal
- Mobility
- Analytics
- Social Media
- Customer Relationship Management
- End-to-End Support
VIDEO
Consumer Engagement Solutions
Empower healthcare consumers with online enrollment and administration capabilities.
WHITE PAPER
The Trust Factor
An imperative for success in a consumer-driven health insurance market.
DATASHEET
Consumer Engagement Solutions
Engage With Consumers to Increase Membership and Improve Satisfaction.
DATASHEET
Healthcare CRM Solutions
Enhance competitiveness and profitability with innovative customer solutions tailored to health plans.
PRESS RELEASE
Recognized Leader
NTT DATA named a leader in Gartner's 2016 Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide.
Health Plan Consulting
Strike a balance between innovation and practicality
Our solutions:- Strategy and Architecture Consulting
- Core Platforms Recommendations and Planning
- Accountable Care Organizations
- Integration
- Population Health Management
- Infrastructure
- Staff Augmentation