If the new normal means better health outcomes, lower costs and stronger engagement with members and providers, we say bring it on. Health plans are already committed to realizing the promise of value-based care. But it takes the right technology tools – including AI, automation and predictive analytics – to make sense of all that data and drive real business outcomes.

Get a 360-degree of your ecosystem and find new ways collaborate with providers. Empower members to be active participants in their care, from enrollment to billing and everything in between. Move beyond back-office functions to proactively predict risk, develop treatment protocols and manage the costs of chronic disease. Our industry-leading services and solutions, coupled with decades of work in the industry, enable health plans to realize true digital transformation. Let’s get started.

A Leader in Payer Digital
Transformation Services

According to ISG, “NTT DATA offers decades of experience
and ongoing presence serving the U.S. health plans,
with extensive domain expertise and a strong foundation of
digital services.” That’s why we’re called a Leader in the
ISG Provider Lens™ Healthcare Digital Services U.S 2021 report.
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Everest Group ranked NTT DATA as a Leader in its Healthcare Intelligent Automation PEAK Matrix® Assessment 2022 report.

Our Services

Business Intelligence & Analytics for Health Plans

Provide the right insights at the right time to facilitate innovation and growth.

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BPO for Health Plans

Expand beyond traditional processes to make your operations more competitive and streamlined.

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Business Insights Engine

Gain insight with a 360-degree view of individual members though this as-a-service solution.

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Chronic Disease Care Management

Turn core administrative data into predictive insights for early intervention using explainable artificial intelligence and machine learning.

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Digital BPaaS for Health Plans

Improve operational effectiveness and maximize cost performance with a modular ecosystem that enhances member and provider services while driving value-based care.

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Healthcare & Life Sciences Consulting

Elevate health and wellbeing through high-quality, accessible, affordable healthcare and personalized treatments driven by digital transformation.

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Healthcare Resource Solutions

We are a one-stop shop for health plan talent: temp, temp-to-hire, direct hire and executive search. With a workforce database of 60,000+ experienced healthcare professionals, we find the right people at the right time and deploy them quickly.

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Digital Health Platform

Increase consumer engagement and empower individuals to take charge of their healthcare journey.

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Payment Integrity

Improve payment integrity and maximize revenue recoveries with proven toolsets for screening, scoring and coordinating benefits.

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A Better User Experience

Independent Health merged an IT Service Desk with its core infrastructure and added capabilities to deliver greater service excellence. See how the company transformed IT to boost agility, responsiveness and resolution.

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