As a world leading IT company, NTT DATA applies valuable lessons learned while tackling similar issues with complex government and commercial systems. We use a disciplined, modern approach to address the intricacies of unemployment insurance claims, wage determinations, fraudulent application unemployment insurance appeals and tax matters. We deliver better IT for optimal performance to assist in unemployment insurance and workforce program – meeting you where you need the most help — call volumes, staffing, overhaling applications or retiring a mainframe. We’re here for your citizens.
The need for state and local agencies to modernize became evident in 2020.
NTT DATA’s Tom Luparello explains a new approach to modernizing unemployment
benefits as well as workforce development processes and systems.
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