As a proven leader in Salesforce solutions, we help you solve complex business challenges - leveraging our industry expertise, blueprints and digital transformation accelerators to unlock measurable outcomes.
We are a Salesforce Summit Partner, 7-time Salesforce Partner Innovation Award winner and 8-time MuleSoft Partner of the Year — recognized for delivering impactful transformation across industries. Backed by global scale and deep Salesforce and MuleSoft expertise, we’re ready to help you build what’s next.
17K+
Salesforce And MuleSoft Certifications
5.2K+
Salesforce and MuleSoft Certified consultants
25
Years of partnership with Salesforce
Top 6
Agentforce Global Implementation Partner
Why Choose Salesforce?
Customer 360, Salesforce’s complete suite of products delivers sales, service, marketing, commerce and IT teams with a single, shared view of data to help nurture customer and employee relationships.
- Accelerate business outcomes with Salesforce’s prebuilt industry solutions and real-time data integration
- Unify and activate your customer data with Salesforce Data 360 to power AI and deliver predictive, personalized experiences
- Empower your organization with Agentforce 360 to deliver next-generation customer experiences through the orchestration of trusted AI agents
- Streamline operations with modernized workflows that boost adoption and platform ROI
- Connect systems securely and seamlessly with MuleSoft’s composable, API-led connectivity
Dreamforce 2025
Our services
Consulting Services
Reimagine what’s possible with Salesforce and NTT DATA. Because no technology stack is the same, we draw on NTT DATA’s broad expertise across Salesforce, AI, data, cloud, and integration technologies to design solutions that fit your ecosystem and deliver the outcomes your business expects.
Implementation & Integration Services
We implement and connect the full Salesforce ecosystem — including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Industry Clouds, MuleSoft, Data 360 and Agentforce 360 — within your enterprise architecture to enable data-driven transformation at scale and deliver next-generation experiences.
Managed services
We provide proactive Salesforce managed services that evolve with your business. From performance tuning and new cloud integrations to continuous innovation with Agentforce 360 and Data 360, we help you maximize value and customer experience at scale.
Salesforce Outsourcing Services (OSP)
The next level in managed services: NTT DATA is a leading Salesforce Outsourcing Service Provider. We deliver Salesforce as a Service - managing every aspect of your ecosystem, including operations, innovation and procurement. We help you optimize license usage, reduce costs and maximize value across your Salesforce investment.
MuleSoft Services
Unlock connected intelligence with MuleSoft’s API-led integration and automation solutions. We help you build a composable, scalable architecture that drives agility and fuels innovation across your enterprise.
Agentforce 360 Implementation & Orchestration
Empower your teams and deliver next-generation customer experiences with Agentforce 360. We help you realize the Agentic Enterprise vision through the implementation and orchestration of trusted AI agents that enhance productivity, personalize engagement and deliver business outcomes.
Industry recognition
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the "art of the possible" in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
Featured content
Why Partner with NTT DATA ?
NTT DATA is a trusted global leader in Salesforce-powered transformation. We combine our industry knowledge with advanced AI, data and cloud capabilities to create measurable business results at scale.
Our Differentiation
End-to-End Transformation Partner
Strategy through delivery across Salesforce core and industry clouds, MuleSoft, Data 360 and Agentforce 360 to connect every experience and workflow.
Industry Depth
Proven success in manufacturing, healthcare, financial services, insurance and life sciences - including as a member of the Salesforce Life Sciences Partner Network. We bring industry-specific data models, accelerators and process blueprints to speed implementation and ROI.
AI and Data Leadership
Top 6 Global Agentforce Implementation Partner and Data Cloud Zero-Copy SI Partner, with enterprise-grade expertise in generative AI, DataOps and AI governance.
Integration at Scale
Top 5 Global MuleSoft Partner, delivering unified, secure data ecosystems that enable automation and real-time insights.
Global Scale, Local Focus
5,200+ consultants, 17,000+ certifications and 25 years of partnership with Salesforce — backed by a 4.8/5 customer satisfaction score with over 3.5k projects delivered.
Proven Trust
Salesforce selected NTT DATA for its own digital transformation — recognizing our global scale, managed services excellence and Salesforce expertise.
Our Promise
We don’t just implement Salesforce — we orchestrate connected, intelligent ecosystems that deliver agility, cost efficiency and growth.