As insurance companies strive to innovate and meet the evolving needs of policyholders and users, we’re here to support your journey.

We understand the challenges that insurers face, including the rise of agile carrier competitors and shifting customer expectations. We also recognize the importance of effective risk management and cost reduction. That's why we partner with industry leaders — and why we can play a pivotal role in delivering insurance value chain-based outcomes by establishing strong foundations with InsureTechs.

We offer the expertise and tools to help future-proof operations and stay ahead. Our solutions are specifically designed to mitigate risks, streamline costs and facilitate the adoption of innovative technologies. Most importantly, we can help you deliver superior experiences to your policyholders, agents and users.

Together, let's drive insurance innovation and keep you at the forefront.

Three pillars of insurance innovation

  • Collaborative Partnership
  • Customer-Centric Mindset
  • Outcome-Driven Approach

We believe in building strong partnerships, working closely with clients to understand their unique challenges and opportunities. Through our innovation labs and collaborative workshops, we co-create innovative solutions that drive success.

Our team is driven by a customer-centric mindset, always putting the policyholder at the center of our innovation efforts. Leveraging our Smart Contact Center capabilities, we enable insurers to deliver personalized and seamless experiences.

Through our innovation platform for products and services integration, we enable insurers to seamlessly integrate new technologies and solutions into their existing systems, facilitating rapid proof-of-concept and proof-of-value implementations.


reduction in time-to-market while introducing new products


reduction in claims processing time through automation,


faster pricing and rate updates, enabling agile response to market changes


projected boost in stakeholder satisfaction through innovative digital experiences

Our capabilities

Why clients choose NTT DATA

NTT DATA is a $30 billion, trusted global innovator of IT and business services. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We're committed to our clients’ long-term success and combine global reach with local client service in over 80 countries.

  • $1.2B Insurance industry-related annual revenues globally
  • Five decades Global IT services leadership
  • 2nd-largest Life & Annuity TPA
  • Top 10 Leader in digital and business services

Featured insights

Our industry experts