Omni-Channel Platform Manages Full Cycle Benefit Administration
In today’s complex health insurance landscape, the NTT DATA Group Enrollment Marketplace solution offers tools to employers, brokers and employees that supports a range of employee benefit plans and manages the full cycle of benefit administration online. We’ve developed a solution that supports plan shopping and benefit enrollment functions to employer group benefit administrators and brokers. Through the self-service tools, an employer may work with a broker or carry out all (or a few) of the functions themselves.
In addition, the solution supports life event reporting and administration, online payments, member management and analytics for employer engagement. Built on proven platforms that effectively serve critical health plan functions, the solution has continuously evolved to meet the ongoing industry challenges. Most importantly, our solution consolidates data from several disparate sources and presents information meaningfully for better decision making. Discover more about our group enrollment solutions today.
The right tools help you simplify the process of enrolling employees in group benefits and generate personalized health plan options.
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IDC named us a top five leader in Omni-Channel Engagement Services” in its MarketScape report. — March 2017.
Key Benefits
NTT DATA simplifies the process of enrolling employees in group benefits with the right tools to generate personalized health plan options – all while providing employers with a full view of total costs.
- Benefit administrators can review and approve broker-prepared employee benefit quotes submitted.
- HR professionals can review and submit life change events submitted by employees.
- Enables employers to pay binder payments and ongoing premium payments.
- Self-service tools for employees to reduce the administrative burden on benefit administration staff.
- Guided employee plan selection process with decision support tools to determine the best plans combining benefits, out- of-pocket costs, and total premiums.
- Employers can submit life events, make enrollment changes or grant the employee a special enrollment period
- Supports multiple group product types, including medical, dental, vision, life as and non-insurance products.
- Supports multiple employer contribution strategies including defined benefit and defined contribution and combinations of both.
Offering Details
NTT DATA’s Group Enrollment Marketplace solution offers an omni-channel platform providing full cycle quote, enrollment, and post-enrollment functionality. The goal of our solution is to create an engaging experience for members throughout
the lifecycle of their healthcare journey and is built upon a robust and a sophisticated rules engine. The solution is multi-carrier-enabled and capable of hosting insurance products including medical, dental, vision, life, critical
illness, disability product lines and non-insurance products. The components of the solution may be implemented as a complete suite or implemented in optional and incremental modules depending on client needs.
Making Group Enrollment Easier
Our innovative group enrollment solution offers a holistic approach to employee benefits management.
Starting with an intuitive employer dashboard, you’ll get a 360-degree view of your employee benefit program, which includes guided employee plan selection, renewal tracking and processing, online premium Invoices and payments and life event change management.
