How to Measure Value Metrics: ServiceNow Roundtable Discussion

Organizations on the cusp of transformations often find themselves on a spectrum – are they reactive, proactive or predictive?

In our webinar, NTT DATA’s Grant Pulver dives into how ServiceNow transforms business. He discusses the ways to develop proactive and predictive capabilities to improve efficiencies and processes. And he explores why metrics need to be strategically measured to show the value ServiceNow can bring to your organization.

Make plans to watch today!

What You'll Learn

  • How to measure process efficiency and process improvements
  • How to measure your ServiceNow platform value
  • How to measure and monitor accountability within your organizations

Our speakers

Grant Pulver
Grant PulverVice President, Client Success, NTT DATA
Grant has been serving the technology industry for over 25 years and holds a vast experience in technology consulting and management. He specializes in ITSM, customer experience, and driving global or SSC strategies, large transformations and consolidations.