Delight Insurance Customers Through a Simplified Experience
Make plans to watch “Delight Insurance Customers Through a Simplified Experience”, a webinar exploring optimized customer experiences.
Date
9/6/2022
On Demand
Location
Webinar
Insurance carriers stand at a fork in the road: either improve their traditional legacy systems or re-create the insurance model from a customer-first lens.
The modern insurer goes beyond the basics. They proactively surprise customers throughout their journey using data and intelligence to personalize experiences, embedded financial services and insurance products, interconnected companies that enable new distribution channels, and agility needed to rapidly respond to market and consumer demands.
Make plans to watch this insightful webinar, where experts will demonstrate why a simplified experience requires core competencies like widespread automation, data monetization, paper-free processes and the reduction of manual interactions with the option for human touchpoints.
What You’ll Learn:
- Why insurers are reworking customer experiences to be more purpose-driven
- How to deliver a secure experience that establishes digital trust
- What tools and strategies best support the simplification of end-to-end experiences
- How insurers are promoting organizational change to scale new technologies