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Artificial Intelligence is revolutionizing the manufacturing industry by creating opportunities for revenue growth, improving compliance and process adherence, and enhancing productivity and efficiency.

We stand at the forefront of this transformation.

Our extensive industry experience, innovative AI models, and strategic partnerships enable us to drive significant improvements and deliver cutting-edge AI solutions. Discover how GenAI is transforming manufacturing and helping companies achieve unprecedented levels of efficiency, quality, and innovation.

24%

of manufacturing organizations have already made significant investments in GenAI, while

63%

plan to increase their investment in the next two years.

Proven AI Impact in Manufacturing

Global beverage leader revolutionizes retail trade spend with GenAI

With a $5B annual budget for promotions, signage and sales activities managed by cumbersome spreadsheets, we created a decision-driven analytics solution to highlight actions that would increase revenue which resulted in $10M in new opportunities, an overall $30M revenue lift, and cutting days of work into a 15-minute exercise.

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Maintenance Work Order Assurance

A company deployed GenAI to review, examine, and ensure compliance and completeness of thousands of incoming manual work orders for an international infrastructure company. The solution, built on Microsoft Azure, resulted in a 30% reduction in processing time and improved compliance rate.

Field Workforce Productivity

We developed a ChatGPT-style conversational solution that combines the power of an LLM with a proprietary knowledge base, enabling engineers to onboard and complete tasks more quickly and efficiently. The solution, built on the client’s private Microsoft Azure Open AI instance, increased task completion rates by 25% and reduced onboarding time by 40%.

Technician ChatBot Solution for Forklift Manufacturer

A Chatbot solution accelerates and simplifies access to thousands of pages of product line information for global forklift manufacturer’s technicians and dealers. Built in the client's Microsoft Azure environment, the solution enabled technicians and dealers to ask natural language questions about product and repair/maintenance processes, resulting in a 20% reduction in service time and a 15% increase in customer satisfaction.

Embrace the power of data in the AI era

Dive into our “Manufacturing Trends 2025: Transforming for the future” report, where we reveal the top eight trends for 2025.

Read the report

What sets us apart?

  • icon_process-improvement_bold-natural

    Demonstrable impact

    50% faster application modernization, 30% savings when scaling on our GenAI platform, 320% ROI for Copilot adoption programs

  • centers of excellence

    Industry leader

    GenAI services leadership ranking, founding member of AI Ethics Journal, 12th globally for GenAI patent ownership

  • Digital Transformation icon

    Full-stack, end-to-end capabilities

    Business–industry verticalization, human–technology optimization, complete connectivity, continuous journey and adoption at scale

  • Globe Icon

    Global expertise, local delivery

    Global GenAI Office, AI Center of Excellence, 7 Innovation Centers, and over 190,000 professionals, including 10,500 data and AI experts, across 50 countries

Expert insights on AI in manufacturing

GenAI Readiness in manufacturing

Get meaningful insights on how manufacturers can use Gen AI for maximum business and competitive impact. Watch these short-take Q&A videos featuring NTT DATA's North American Chief AI Officers Wendy Collins.

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How manufacturing succeeds with GenAI

This blog highlights real-world examples of manufacturers leveraging GenAI to improve operational efficiency, supply chain management, and workforce empowerment.

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AI in manufacturing: Balancing innovation and workforce readiness

Explore how AI is enhancing safety, addressing workforce shortages, and boosting career growth. It emphasizes the importance of integrating AI to solve real problems for workers and highlights the challenges and opportunities of AI implementation.

Read the blog

Future of Manufacturing Project: AI-centric factories of the future

Embrace the power of data in the AI era

Dive into the "Manufacturing Trends 2025: Transforming for the future" report and review the eight top trends for 2025.

Rethink decision-making processes with AI

When AI and humans work hand in hand, a true partnership in decision-making can emerge. Read our blog to learn why.

Read the blog

Future of Manufacturing Project Replay

Watch a conversation about AI-centric factories with insights and key takeaways from the Future of Manufacturing Project event that took place in Orlando.

The power of human-AI collaboration

Our webinar explores transforming manufacturing from the C-Suite to the shop floor and why leadership decisions about AI integration will redefine the roles of the shop floor workforce.