Accelerate AI-driven growth with innovative experiences

The convergence of AI and cloud is redefining how organizations create connected, intelligent and human-centric experiences for employees and customers.

Empower your organization to enhance collaboration, boost productivity and transform the way teams work. Our solutions help you reimagine customer engagement and deliver hyper personalized, AI-powered interactions that speed up processes without losing the human connection.

Trusted by 75% of the Fortune Global 100 and powered by partnerships with Cisco, Genesys, Microsoft, AWS, Logitech, NICE, Appspace, Audiocodes and more, we deliver EX and CX solutions that accelerate business outcomes.

Why NTT DATA

Excellence

The only partner delivering full-stack IT modernization for accelerated AI transformation.

Reach

165+ countries. 24x7 multilingual support. Expertise across 50+ leading technologies.

Success

Trusted by 75% of the Fortune 100 and 10,000+ organizations worldwide for modernization.

Scale

AI-powered platform manages 10M+ configuration items and devices, delivering proactive, efficient operations.

Our services

  • city buildings icon

    Smart Office

    Create AI- and IoT-enabled workspace that boost collaboration, flexibility, sustainability and cost-efficiency.

  • teamwork icon

    Collaboration Solutions

    Unify voice, video, messaging and AI tools to streamline communication, automate tasks and boost productivity.

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    AI-powered Contact Center

    Enable omnichannel customer engagement and personalized experiences through an AI-based platform.

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    Workforce Engagement Management

    Boost contact center performance and enhance agent productivity using AI-powered workforce engagement for task automation, coaching and knowledge access.

Our AI-powered Infrastructure Services

Case studies

Read how companies in various industries solved their challenges by partnering with NTT DATA.

Industry recognition

We are a Leader in the 2025 Gartner® Magic Quadrant™ for Global WAN Services

Gartner® | 2025**

We are a Leader in the 2023 NelsonHall NEAT Report for Advanced Digital Workplace Services

Nelson Hall | 2023***

We are a Leader in the Everest Group Microsoft Modern Work Services PEAK Matrix® Assessment 2025

Everest® | 2025*

Our partners

NTT DATA has strategic partnerships with vendors and can provide the appropriate solution to meet your requirements.

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Resource library

Explore our latest research, insights, guides and news on the most crucial topics in digital workplace.

* Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.

** Gartner® Magic Quadrant for Global WAN Services, Danellie Young, Lisa Pierce, Gaspar Valdivia, Karen Brown, 24 March 2025.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

*** About NelsonHall

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the "art of the possible" in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.