NTT DATA Named a Top Five Service Provider for delivering exceptional value for SAP© Business Application Services by Everest Group

Enterprise clients cite NTT DATA’s effective communication strategy and account management as top strengths

TOKYO – November 21, 2023 – NTT DATA, a global digital business and IT services leader, today announced Everest Group has named the company as a Top Five Service Provider delivering exceptional value for SAP Business Application Services in its report, “Platform Services Enterprise Pulse 2023: Top Five Service Providers Delivering Superior Value,” August 2023. Everest Group assessed more than 40 service providers across top platform areas, ranking each based on client satisfaction, transformational proof points, and awards and recognitions.

As the market for platform services continues to evolve, enterprise leaders are looking for service providers who can help them navigate the complexities and strategically executive their technology initiatives. Everest Group’s research helps navigate the landscape, narrowing down top providers based on four pillars of strength, which are: robust definitions of and frameworks, primary sources of information, diverse sets of market touchpoints, and fact-based research.

The data-driven analysis helped narrow down NTT DATA as one of the top 5 providers for delivering exceptional value for SAP Business Application Services based on strengths such as effective communication and account management.

“SAP is essential for midsize and large companies to drive revenue growth, accelerate innovation and transform into intelligent enterprises,” said Norbert Rotter, CEO of NTT DATA Business Solutions and EVP NTT DATA, Inc. “Regardless of what their SAP project is, we’re proud to work with customers at every stage of their journey, applying nearly 35 years of in-depth expertise, customized in-house innovations, and data-driven intelligence to reduce risk while delivering high business impact. We know that our customers have a lot of choices, and we’re honored that Everest Group has recognized NTT DATA as one of the top five providers for delivering exceptional value of SAP Business Application Services for helping innovative companies get the most value out of their SAP investments.”

NTT DATA and others were evaluated based on both cloud and on-prem deployment options across its advisory/consulting services, implementation services, and maintenance and support services for SAP, Oracle, and Microsoft Dynamics 365. With 30 years of experience, NTT DATA is a formidable force in SAP Business Application Services. The company boasts more than 20,500 SAP professionals, 10,000 active SAP application clients worldwide, 21 delivery centers, and operations in 50+ countries. NTT DATA has also achieved the highest accolade possible by SAP, Global Strategic Partner, which recognizes its ability to offer a wide range of best-in-class business, technology and asset-based consulting, industry solutions and implementation services in support of SAP technology.

"NTT DATA has prominently delivered high impact transformations in SAP Business Application services, particularly tailored for enterprises within the automotive, manufacturing, life sciences, retail, and CPG industries. It has achieved high customer satisfaction scores through active leadership involvement and strong account management. This collective effort has helped NTT DATA position as one of the top five service providers, delivering superior value for SAP Business Application services in the Platform Services Enterprise Pulse Report 2023." said AS Yamohiadeen, Practice Director of Everest Group.

Evolving market trends and new technologies such as AI are creating demand for faster-paced, agile transformation initiatives. Everest Group’s report helps enterprises gain a comprehensive understanding of service provider options, delivering insights into enterprise satisfaction, as well as areas of strength and improvement for each provider. Additionally, while accelerating cloud adoption emerged as the top enterprise platform priority over the next 12-18 months, Everest Group’s research revealed that industry-specific workflow modernization and sustainability are gaining momentum as top priorities as well. As these shifting priorities create complex technology ecosystems, NTT DATA’s robust and diverse platform services are helping clients stay ahead of the curve and the competition.

Regardless of what their SAP project is, and across industries, NTT DATA is positioned to help enterprises with their SAP projects from start to finish. Services span SAP S/4HANA, SAP Analytics, SAP CRM & Customer Experience, SAP Human Capital Management, and SAP Supply Chain and Spend Management, with dedicated experts helping to ensure goals are efficiently met or exceeded.

Visit NTT DATA’s Large Enterprise Acceleration Program (LEAP) services for more examples of successful SAP digital transformation stories.


NTT DATA is a $30 billion trusted global innovator of IT and business services. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success and combine global reach with local client service in over 80 countries. Visit or LinkedIn to learn more.  

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