PLANO, TX – May 8, 2019 – NTT DATA, a leading IT services provider, has been named a Leader in the NelsonHall 2018 NEAT report for Salesforce Services. The report analyzed 11 vendors with specific capabilities in application development, new business model enablement, IT services and digital transformation.
NTT DATA was recognized for its significant investment in IP and accelerators, particularly in vertical markets including telecoms, logistics, manufacturing, healthcare, insurance and others. The company was also highlighted for its structured focus on newer offerings around artificial intelligence, Salesforce Cloud Einstein, IoT as well as Salesforce CPQ & Billing.
“We are focused on putting the right ingredients into developing specific offerings, technology accelerators and blueprints,” said Eric Clark, chief digital officer, NTT DATA Services. “As the market momentum continues to increase for Salesforce services, we are investing in more talent and IP and increasing our work on industry specific platforms so we can continue to deliver immediate benefits to our clients and well as meet their future needs.”
“NTT DATA provides a wide range of services including business process consulting, systems integration, Salesforce-based BPS for insurance, and software products for the insurance industry,” said Dominique Raviart, IT services research director, NelsonHall. “NTT DATA has a very balanced delivery network. We evaluated NTT DATA as one of the leaders for servicing clients engaged in digital transformation projects based on Salesforce Cloud platforms.”
NelsonHall’s NEAT evaluation examines vendors on their Salesforce services capabilities, and their ability to address different types of clients, including those using Salesforce Cloud platforms, and those who require platforms bundled with BPO services.
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the “art of the possible” in IT and business services with analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall ’s research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.