The American Red Cross wanted to expand its social media capabilities to better engage communities and respond faster to disasters. To achieve these goals, the agency added a third Digital Operations Center.THE ROLE OF SOCIAL INTELLIGENCE
As part of our digital services portfolio, Our Social Intelligence services gives you the power to leverage social data so you can better understand your customers. We use proprietary tools and methodologies to mine volumes of data and reveal patterns, trends and predictive behaviors. Capture the data and analytics you need to make informed decisions with NTT DATA.