Social Analytics

Analyze customer conversations to derive meaningful insights

Services/ Digital Services/ Customer Engagement /Social Analytics

We successfully identify more than 40% of all unregistered B2B and B2C visitors to our online properties.

Build an actionable dashboard by connecting social KPIs and business outcomes.

Transform big data into actionable intelligence

Social analytics improve your social media outreach by identifying key influencers and channels. Analytics also enable you to monitor and measure campaign effectiveness and head off a potential brand crisis by identifying risk.

By discovering patterns and using statistical models, you can predict customer behavior and personalize your engagement with them.

Forge strategies, test content and learn what resonates with customers

Be part of the digital conversation