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Social Analytics

Analyze customer conversations to derive meaningful insights

A holistic approach to social analytics helps you forge strategies, test content and learn what resonates with customers as you transform big data into actionable intelligence.

We successfully identify more than 40% of all unregistered B2B and B2C visitors to our online properties.

Harness the power of analytics to improve business outcomes

Social listening allows you to gather vital insights that deepen your understanding of your brand, industry and competitors, and improve your customer support. To leverage social data, you need systems that analyze and quantify the information for business value.t negatively on your brand.

Build an actionable dashboard by connecting social KPIs and business outcomes.

Transform big data into actionable intelligence

Social analytics improve your social media outreach by identifying key influencers and channels. Analytics also enable you to monitor and measure campaign effectiveness and head off a potential brand crisis by identifying risk.

By discovering patterns and using statistical models, you can predict customer behavior and personalize your engagement with them.

Be part of the digital conversation

Forge strategies, test content and learn what resonates with customers

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