Today’s cost demands on healthcare plan organizations are palpable. We can help you work smarter by reducing the cost and make the best use of your staff members by putting their time and resources toward crucial areas such as claims management, care management or member and provider relations.
Today’s health plan administrative roles have exploded beyond traditional claims processing, enrollment and payment accuracy. The shift from an insurance provider to additional role as care provider demands new approaches to meet business profitable and consumer satisfied.
For more than 30 years, our Business Process Outsourcing team has implemented the processes and technologies for Health Plans that bring about real transformation for customers of all sizes. Our end-to-end administrative services help you streamline operations, improve productivity and strengthen cash flow to stay competitive and improve member satisfaction.
We offer wide range of solutions to meet the administrative needs of your sales and enrollment call centers and direct marketing.
Address cost of care issues with critical care management solutions built to improve members’ health and well-being.
Streamline core processes such as claims processing, billing, customer service, enrollment and more. We help adopt payment integrity solutions that add value.
Business Process As-A-Service (BPAAS)
Tailored, future proof, flexible on-demand solutions that reduce administrative costs and improve your agility to respond to the market
Robotic Process Automation (RPA)
Vertical-specific, vertical-agnostic and process-agnostic tools that focus on improving process metrics and business outcomes
Mobilize resources on demand - highly skilled staff on a temporary or permanent basis to work under your direction