Business Process Outsourcing
Impact outcomes with business process transformation and intelligent automation
Improve Competitiveness With Intelligent Decisions From Digital Operations
In this era of disruptive business models and rapidly-changing markets, businesses need to adjust quickly to changing market conditions. Businesses lacking the flexibility to respond to changing client, vendor, supplier and partner needs can find themselves at a distinct disadvantage. Business Process Outsourcing allows you to contract specific, non-core business processes to a third party, and as a trusted BPO provider, we help you run your business without losing the focus on increasing your market share and client base.
Our BPO services enhance your product and services, and manage talent shortages while helping keep operating costs low. Now you can focus on your core business competencies with the flexibility you need to thrive in the toughest environments. We leverage our BPO expertise in industry-specific platforms and robotic process automation to run leaner operations, boost straight-through processing, improve your productivity and help you pass on those transformational delights to your clients.
A Focus on Insurance
Our insurance practice combines business consultants specialized in the insurance industry with technology experts, BPO professionals, digital services and a global reach. We have over 50 years of experience in IT services giving you a solid foundation for delivering innovative, end-to-end solutions tailored to insurance. See what we’re all about.
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BPO for Banking & Financial Services
Improve cash flow, lower operating costs and ensure compliance with Sarbanes-Oxley through market-leading outsourcing solutions.
BPO for Commercial Industry
Identify process inefficiencies, organize operations, improve productivity and reduce costs with industry specific solutions.
BPO for Cross-Industry
Make insightful decisions based on smart outsourcing services that boost your finance, accounting, customer service and other departments.
BPO for Healthcare & Life Sciences
Leverage our capabilities and innovative solutions to improve quality of healthcare, operational efficiency and administrative effectiveness.
BPO for Insurance
Standardize your back-office processes and manage customer-facing and front-office operations with an end-to-end services outsourcing solution.
Leverage automation to improve your business processes.
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The Automated Full-Time Equivalent bots eliminate more than 30% labor on most business processes.
AI and the Human Workforce
Artificial intelligence is changing the way we work and interact with customers, but it can’t do it on its own. We still need the human connection. See why human intelligence, paired with automated computational methods, may deliver the near-perfect accuracy that AI promises.
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