Application Management & Outsourcing

Optimize your application portfolio to fuel innovation

Services/ Application Services /Application Management & Outsourcing

A Market-Leading Approach to Application Outsourcing

While application outsourcing is a great way to help organizations maintain IT costs in a competitive and global environment, the reality can be quite different. Often, outsourcing arrangements can yield less than expected savings or limit innovation. Outsourcing vendors might not offer technology advancements and vendor and client objectives can become mismatched over time. Moreover, the outsourcing conversation today is moving from away from tactical efficiency gains to providing strategic capabilities for transformation and innovation.

As part of our Applications Services practice, we offer the transformative Application Management Outsourcing (AMO) solution, an award-winning framework for delivering application management outsourcing services. AMO uses real business metrics to help you identify near- and long-term optimization opportunities and ensures your applications stay optimized by continuously measuring and analyzing your entire application portfolio’s performance and helping you find opportunities to improve performance and reduce costs, while growing your enterprise.

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Key Benefits

Go beyond tactical productivity gains and labor arbitrage and position your IT to increase spend on growth and transformation.

Offering Details

NTT DATA’s application support services help our clients determine what applications to outsource – and why. From there, we help you create a business case and roadmap for the outsourced relationship, including user and production support, maintenance and enhancements.

Application optimization services provide analysis to assess, rationalize, migrate or retire your applications. This includes cost considerations, technology optimization and retirement/migration factories. Sourcing strategy and design services offer due diligence and assessment of your current outsourcing effectiveness.

This ultimately develops a future roadmap for success. And service optimization services allows you to assess and transform your processes using ITSM and CMMI best practices and establish metrics management programs of service management analytics.

We have 40+ years of delivering successful AMO engagements across multiple industries and technologies.