As part of our Applications Services practice, we offer the transformative Application Management Outsourcing (AMO) solution, an award-winning framework for delivering application management outsourcing services. AMO uses real business metrics to help you identify near- and long-term optimization opportunities and ensures your applications stay optimized by continuously measuring and analyzing your entire application portfolio’s performance and helping you find opportunities to improve performance and reduce costs, while growing your enterprise.
NTT DATA’s application support services help our clients determine what applications to outsource – and why. From there, we help you create a business case and roadmap for the outsourced relationship, including user and production support, maintenance and enhancements.
Application optimization services provide analysis to assess, rationalize, migrate or retire your applications. This includes cost considerations, technology optimization and retirement/migration factories. Sourcing strategy and design services offer due diligence and assessment of your current outsourcing effectiveness.
This ultimately develops a future roadmap for success. And service optimization services allows you to assess and transform your processes using ITSM and CMMI best practices and establish metrics management programs of service management analytics.