TOKYO, JAPAN and PLANO, TX – February 6, 2018 – NTT DATA, a recognized global technology services provider, was named a Leader and Major Contender in two recently published reports by Everest Group analyzing IT services and business process outsourcing (BPO) for healthcare providers. The reports feature comprehensive analyses of global IT services providers’ vision, scale and operations on behalf of healthcare providers.
“With the recent accountable healthcare mandates and value imperative, the industry is becoming increasingly more reliant on technology to assist in providing quality care throughout a patient’s journey to meet the triple aim,” said Barron Lange, president, provider segment, NTT DATA Services. “We are honored to be recognized by Everest, which is a testament to our team’s ability to provide unique, customized solutions that deliver insights and positive outcomes for healthcare providers.”
As a Leader in the Everest report “Healthcare Provider IT Services – Service Provider Landscape with Services PEAK Matrix™ Assessment 2017,” the company was recognized for digital strength in mobility, security, data analytics and cloud, as well as a persistent focus on growing its balanced portfolio of assisting large health systems with data-centered initiatives, such as patient engagement and care management.
“Regulatory uncertainty, margin pressures and the consumerization of healthcare are changing the fundamental nature of healthcare organizations’ underlying business models, said Abhishek Singh, practice director, Everest Group. “NTT DATA’s expertise in providing IT and BPO services helps healthcare clients, including small- and mid-sized organizations, reduce their administrative burdens and gain maximum value from their partnership. Deep domain expertise and its focus on the use of digital solutions enables NTT DATA to help its clients increase cost takeout and improve care quality.”
NTT DATA also was highlighted as a Major Contender in the Everest report, “Healthcare Provider BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2017,” for its technological capabilities across a multi-country delivery networking. In addition, the company has a multi-faceted approach to building provider capabilities, which includes advisory services, system integration and implementation, and operations support.
“Our BPO offerings enable healthcare providers to focus on their core business competencies, while we help optimize the efficiency of their business processes,” said Tanvir Khan, president, business process outsourcing, NTT DATA Services. “In addition, we are continuing to innovate and incorporate new AI and cybersecurity features into our solutions to respond to changing customer, vendor, supplier and partner needs on behalf of our clients.”
Everest Group’s healthcare reports focus on strategic IT, business services and sourcing of providers targeting clients in health systems and hospitals. Leaders are identified by their significant presence across the industry, as well as their ability to meet client demands for any need, such as cloud implementation, medical image archiving and business analytics. Major Contenders demonstrate enhanced industry expertise and the ability to deliver customized, flexible solutions in an efficient manner.
NTT DATA Services was also recognized as a Leader by Everest Group in IT services and BPO for healthcare payers. For more information, visit NTT DATA to learn about the company’s healthcare provider IT services and BPO offerings.