Tokyo, Japan and Plano, TX — April 20, 2017NTT DATA, a top 10 global business and IT services provider, was named a “Leader” in the recently published report, “IDC MarketScape: Worldwide Omni-Channel Engagement IT Implementation Services 2017 Vendor Assessment” (#US40831016, March 2017), a comprehensive evaluation of 12 professional service providers that perform IT implementations for financial institutions’ short- and long-term omni-channel engagement.

 “In IDC Financial Insights' opinion, NTT DATA has an impressive approach to soliciting and incorporating customer feedback which is tightly integrated with the firm's client retention strategy and approach to improve systems integration delivery consistency in financial services,” said Marc DeCastro Research Director, Consumer Banking Engagement Strategies, IDC.

NTT DATA builds, integrates and operates mission-critical systems for financial institutions, including banking, capital markets and payment and card processors. In addition, NTT DATA has significantly expanded its North America business and customer engagement capabilities with its 2015 acquisition of Carlisle & Gallagher Consulting Group as well as other significant acquisitions.

“When implementing IT for omni-channel engagement, our consultants work with clients to provide full life-cycle services, from the initial analysis to application management,” said Kaz Nishihata, Executive Vice President, NTT DATA Corporation. “Being recognized as a leader by IDC highlights our commitment to meet and exceed the strategic goals of our clients, which is demonstrated through strong retention and continued business growth.”

To learn more about NTT DATA’s digital services for the financial industry, visit http://www.nttdata.com/global/en/industries/banking-and-financial-services/index.html.

Access to the IDC reprint:

http://idcdocserv.com/US40831016e_NTT_DATA

About IDC MarketScape:  IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market.  IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared.  The framework also provides technology buyers with a 360 degree assessment of the strengths and weaknesses of current and prospective vendors. 

 

About NTT DATA

NTT DATA partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process outsourcing services. NTT DATA is a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and is part of NTT Group, a partner to 85 percent of the Fortune 100. Visit www.nttdata.com to learn more.

Media Contacts

Latest News

NTT DATA Expands Automation Capabilities with Blue Prism Partnership

PLANO, TX – Sept. 7, 2017 – NTT DATA Services today announced it has partnered with Blue Prism, the global leader in Robotic Process Automation (RPA), to further expand the company’s automation capabilities. NTT DATA will offer RPA implementation and support for its global client base through Blue Prism’s enterprise-grade “Digital Workforce.”

READ MORE

NTT DATA Awarded Contract Extension with United States Navy, Naval Sea Systems Command

MCLEAN, VA – Aug. 28, 2017 – NTT DATA Services, a recognized leader in global technology services, today announced the company has secured a two-year option contract extension to a previously awarded Enterprise Wide Contractor Support Services (EWCSS) contract with the U.S. Department of the Navy, Naval Sea Systems Command (NAVSEA), Team Submarine.

READ MORE

NTT DATA Recognized as a Leader and Star Performer for Workplace Services by Everest Group

NTT DATA, a recognized leader in global technology services, was named a “Leader” and “Star Performer” in Everest Group’s recently published report, Workplace Services – Market Trends and PEAK Matrix™ Assessment: “End Users are no Less than Customers,” which is a comprehensive analysis of 23 IT service providers’ vision, scale and nature of operations, as well as domain investments, in workplace services.

READ MORE