Plano, TX – February 24, 2014 - NTT DATA, Inc., a leading IT services provider, today announced that its NTT DATA Global Delivery Services Limited (GDS) unit has recently become one of only eight organizations in the world assessed in the multi-model approach as Maturity Level 5 for CMMI Dev version 1.3 (staged) and CMMI SVC version 1.3 (staged).  The appraisal was performed using the SCAMPI (Standard CMMI Appraisal Methodology for Process Improvement) approach prescribed by the CMMI institute.

A level 5 CMMI maturity rating provides companies with a high degree of confidence in the process quality and performance and is also frequently a requirement from many companies and Federal agencies.

The multiple models of CMMI provide a platform for organizations to attain predictable costs, schedule, and quality processes leading to improved performance. Organizations are rated according to their maturity levels, which are defined as: Initial, Managed, Defined, Quantitatively Managed, and Optimizing. Maturity Level 5, Optimizing, is the highest level which focuses on continually improving process performance through both incremental and innovative technological improvements.

“Achieving this highest level in both the CMMI models of development and services demonstrates NTT DATA’s ability to manage projects with a level of maturity and predictability that delivers value to our clients and shows our competitive edge in the industry,” stated Amir Durrani, executive vice president, Global Delivery, NTT DATA, Inc. “Third-party assessments such as CMMI are often well-accepted industry benchmarks and this certification demonstrates NTT DATA’s ongoing commitment to providing the very best service delivery to our clients.”

NTT DATA’s certified organization delivers BPO, application development, maintenance, enhancement, and support services encompassing the Bangalore, Chennai, Hyderabad, NCR, and Pune India locations.

The key benefits of NTT DATA’s successful appraisal rest on a foundation of improved competitiveness: higher quality, improved productivity, improved prediction, and estimation leading to improved customer service. Through an Optimized Level 5 environment, NTT DATA offers fail-proof processes that ensure customer service level agreements (SLAs) are met, if not exceeded. Essentially, it paves the way for systematic continuous improvements within projects, client accounts, and the broader organization.

CMMI assessments are yet another significant proof point of NTT DATA's commitment to quality, as evidenced by this and the other additional units that already maintain various CMMI certification levels (shown in the table below).


Model (Representation): Maturity Level

NTT DATA Global Delivery Services Limited

CMMI-DEV v1.3, CMMI-SVC v1.3 (Staged): Maturity Level 5


CMMI-DEV v1.3(Staged):Maturity Level 3

NTT DATA Corporation

CMMI-DEV v1.3(Staged):Maturity Level 5

NTT DATA Federal Services, Inc.

CMMI-DEV v1.3(Staged):Maturity Level 3

NTT DATA MSE Dalian Corporation

CMMI-DEV v1.3(Staged):Maturity Level 3

* Source PARS, CMMI Institute
NOTE: CMMI, CMMI Dev version 1.3 (staged), CMMI SVC version 1.3 (Staged), SCAMPI are copyrights of CMMI Institute.


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About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process outsourcing services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100.

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