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INDUSTRIES

Telecom & Media

Develop a unified customer strategy through our broad range of services

Innovate your IT quickly and profitably by managing the present and future states of big data through cost-effective, open-standards solutions.

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Are you connecting to your customers in the ways they’ve come to expect?

Our technology, media and telecommunications solutions help you find ways to prioritize data, roll out technology faster, transform the infrastructure, control costs and deliver customized user experience across any platform, anytime and anywhere. Be it predictive analytics, cloud, modernization or improved business processes, we can help you meet the unique challenges you face.

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Application Modernization

Harness the full potential of your applications, simplify your IT environment and easily leverage cloud, mobility and virtualization.

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Business Process Outsourcing

Transform business processes across areas including revenue cycle, claims adjudication and technology processes and be more competitive.

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Cloud Services

Blend your existing investments with the public, private, hosted-private and hybrid cloud solutions that best address your business challenges.

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Managed Security Services

Build and proactively evolve a secure IT infrastructure to maintain data integrity and confidentiality, with reduced administrative burden.

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Service Providers

Keep the innovation and content flowing. As a company built on technology, you have to reinvest to stay competitive. As a business, you need to find ways to keep productivity high and costs manageable. We supporting all of these objectives with our full range of services and solutions.

How do you carve out new paths to innovation and agility?

As one of the world’s largest telecommunications companies, NTT DATA is uniquely qualified to deliver on-target solutions for technology, media and telecommunications.

In the digital era, telecommunications companies must redefine themselves as more than the delivery mechanism for data. And media companies must adapt quickly to consumers’ desire to access content online and through other new, non-traditional ways.

As more telecommunications and media organizations merge, they face the challenge of unifying their customer experience across an expanded portfolio of offerings. How do customers get questions answered when researching, purchasing or troubleshooting?

Many groups within these broad and diverse organizations play a role in the customer journey – but often, processes are siloed and lack cohesiveness, which can lead to frustration, lost subscribers and cancelled plans.

 

With a broad range of services and a strong foundation as an integrator and in services management, NTT DATA can help you develop a unified customer strategy. We start with an open discussion about your needs and what solutions will work for you. Together we can customize a strategy that allows you to deliver a seamless customer experience while strengthening your brand reputation.

Better security and data integrity and enhanced corporate valuation

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