Active Block Insurance Outsourcing

Choose an IT outsourcer that can provide the resources you need

Industries/ Insurance/ Life and Annuity/ Establishing Agile Efficient Operations /Active Block Insurance Outsourcing

With the right third-party administrator (TPA) or business process outsourcer (BPO), insurers can realize benefits beyond mere cost reduction. They can outsourcing to meet peaks in demand, add new functions and get specialized skills.

NTT DATA provides the skilled, cost-effective resources to support business initiatives that deliver the greatest impact. For example, we can manage your project team and provide fully secure offshore development centers and 24x7 technical support. Our capabilities include: 

  • New Business and Underwriting: case management, policy issue, simplified underwritingcan these change to “and more” or “including…” or “supports…” Not a fan of the “etc.”
  • Policy Maintenance: premium billing, correspondence, dividends, policy changes
  • Customer Service: in-force illustrations, self-service portals, call centers
  • Agency Management: new business validation, agent portals, commissions, debit balances
  • Claim Processing: settlement, adjudication, waivers
  • Financial Services Management: premium collections, suspense, account reconciliations, ComBill, escheatment
  • Reporting: daily balancing, complaint registers, extracts, policy statements, GAP, STAT

More than 30 carriers have transformed their insurance businesses with NTT DATA’s end-to-end business function management

Our solutions:

Automated Full Time Equivalent
Streamline work processes, reduce errors and boost scalability with NTT DATA’s Automated Full-Time Equivalent (AFTE).

The nature of outsourcing is changing. With increasing costs and complexity, companies must use employees more effectively by shifting them away from repetitive, labor-intensive tasks. Automation of processes help you complete these tasks quickly and consistently, which allows your employees to focus on business-critical activities. 

Our innovative AFTE solution achieves automation with advanced methods and tools. These include:

  • Automation Solutions
  • AFTE Command Center
  • Systems Monitoring and Automation Services
  • Universal Test Automation Framework