Digital Health Consumer Platform

Best-in-class solutions for health plans to connect and engage their audiences

Industries/ Healthcare & Life Sciences/ Health Plans /Digital Health Consumer Platform

A Seamless Experience for Member Engagement

The healthcare industry is changing fast. Is your business prepared for the future? Your customers have high expectations for their health plan. With NTT DATA’s Digital Health Consumer Platform, you can give real-time, actionable information to members, providers, brokers, employers, and your own customer service representatives.

Tools such as self-service portals and enrollment platforms help you empower your members, while giving you the data you need to make better decisions for your business. We're driving health plan customer engagement. Let's start the conversation.

Digital Health
Consumer Platform

Get a comprehensive end-to-end solution for your business — or tailor the solutions to meet your specific needs.

Play Video

Revolutionize the way you engage with your customers.

The Industry Leaders of Tomorrow Need a 360-degree View of Their Members

NTT DATA lets you make better decisions with insightful analytics. Having all the data you need in one place lets you design better plans, more proactively care for members, get responsive customer reporting, and measure provider performance initiatives.

EMPOWER

Empower members with 24x7 access to information via multiple channels

ENHANCE

Enhance shopping choices and payment flexibility for superior consumer experience

COMMUNICATE

Communicate with members using personalized information to meet their needs

DRIVE SALES

Cross-sell products and services while managing all areas of sales, engagement, and customer service

Digital Health Consumer solutions drive success in the age of digital disruption.

PLAY VIDEO

Our Services

Analytics Platform

Increases transparency into health plan utilization and performance, identifies health cost drivers, calculates wellness program ROI and forecasts future costs.

DISCOVER MORE

Broker Connect Platform

Streamline broker processes and help clients manage enrollment and ongoing administration for their employees. Support individual and group business.

DISCOVER MORE

Customer Friction Factor Service

Identify and re-evaluate the interactions that negatively impact your customers ‘experience with our expert assessment consultants.

DISCOVER MORE

Customer Experience Consulting

Create an improved, end-to-end experience for your customers with transparency into customer activities, pain points, emotions and needs.

DISCOVER MORE
Employer Engagement

Provide employee management and benefit administration with analytics for insight into benefit plan performance and employee engagement.

Group Enrollment Marketplace

Empower brokers, employers and employees by streamlining group quoting, enrollment and ongoing administration for all group sizes.

DISCOVER MORE

Individual Enrollment Marketplace

Provide a data-driven, engaging shopping and enrollment experience for individuals. This multi-channel platform supports multiple products and integration into public marketplaces.

DISCOVER MORE

Member Engagement Platform

Personalize content delivery and transactions for consumers and health plan members. This omni-channel platform encourages members to use benefits wisely.

DISCOVER MORE

Payment Platform

Simplify the payment process for employers and individuals, and offer an integrated online solution for customer-friendly billing.

DISCOVER MORE

Provider Engagement

Get a unified view of patient data from multiple systems across the continuum of care, resulting in more informed care and effective member engagement.

DISCOVER MORE
Transactions

Our HIPAA eligibility and claim transaction system tool processes 270 eligibility files and 276 claim status requests over a secure connection.

Bring members and providers to the forefront of your business transformation — online or on-the-go, on every device.

EXPLORE OUR INDUSTRIES