Leverage product management, pricing and rewards to gain and retain customers.
Many banks strengthen customer loyalty and product adoption with points programs, relationship packages and recognition programs. The most effective strategies communicate with customers through their chosen media, encourage a broad range of positive behaviors and send the message that your organization wants to build relationships, not push products.
NTT DATA Pan-Bank Rewards puts you in full control of the selection, duration and pricing of your promotions so you can:
Create personalized, multiproduct relationships with your customers to increase cross selling as you improve retention. Your customers will participate eagerly in a value-based exchange in which they share information in return for compelling, relationship-based products and services. You reap a rich database of customer transactions that you can use to innovate offerings and build loyalty.
To win the competition for customers, you must view customers holistically - tracking, understanding and rewarding the customer's total contribution consistently throughout your organization.
Our partner-based software solution helps you to deliver true customer-level pricing that accurately reflects the customer behavior and their enterprise relationship without adding operational complexity. We also help you to: