Many banks strengthen customer loyalty and product adoption with points programs, relationship packages and recognition programs. The most effective strategies communicate with customers through their chosen media, encourage a broad range of positive behaviors and send the message that your organization wants to build relationships, not push products.
NTT DATA Pan-Bank Rewards puts you in full control of the selection, duration and pricing of your promotions so you can:
Create personalized, multiproduct relationships with your customers to increase cross selling as you improve retention. Your customers will participate eagerly in a value-based exchange in which they share information in return for compelling, relationship-based products and services. You reap a rich database of customer transactions that you can use to innovate offerings and build loyalty.
To win the competition for customers, you must view customers holistically - tracking, understanding and rewarding the customer's total contribution consistently throughout your organization.
Our partner-based software solution helps you to deliver true customer-level pricing that accurately reflects the customer behavior and their enterprise relationship without adding operational complexity. We also help you to: