Analytics are critical to effectively manage digital experiences, but how do you determine what data is important and relevant? And how do you convert analytics into action? Cory Kramer of NTT DATA and Bogdan Udrea of 1E explore ways to implement experience level agreement metrics to uncover systemic issues and root causes – and ultimately tackle issues using automation. They’ll also discuss strategies and best practices. Watch the on-demand event now!
Senior Director, Workplace Services
Cory focuses on process and technology-powered, large-scale workplace IT digital transformation programs and championing modern, data-driven proactive and automated approaches to device management and associated user experiences.
Bogdan focuses on building and bringing to market technology solutions for the modern workplace. He specializes in digital workplace solutions, automation and analytics.