AI Success in FSI: Talent, Tools and Ethics

Events /AI Success in FSI: Talent, Tools and Ethics

On Demand

Amid new environments and mass disruptions, this has been the year for digital reinvention. Emerging technologies enabled by artificial intelligence (AI) are at the heart of these changes. Join our webinar to explore results from our new financial services and insurance research, which explores the specific challenges of adoption and the ethical risks of AI.

The report shows that financial services companies understand the technology aspects of AI better than their peers in other industries but struggle with ethical risks. And insurance emerged as a leader in AI adoption, but is challenged by the lack of technical expertise among employees. Our panelists will tell you why.

What You’ll Learn

  • How AI governance and ethics programs can help you manage AI risks with confidence
  • How to put skilled talent, processes, and performance metrics in place to ensure successful AI adoption
  • How to create a robust plan for tools, data, skills, and leadership to integrate AI across your business

Our Panelists

Mike Sisk headshot

Mike Sisk

Contributing Editor

American Banker

Mike is a New York-based journalist who has covered business and the financial markets for more than 20 years, including stints as the investor editor at Red Herring, editor-at-large at US Banker, and contributing editor at Bank Technology News. His articles have appeared in numerous publications, including American Banker, Barron's, Crain's New York Business, Inc., Institutional Investor, strategy + business and Worth. Michael has co-written and edited three books; the most recent was Merge Ahead: Mastering the Five Enduring Trends of Artful M&A (McGraw-Hill 2009).

Michael Goodman headshot

Michael S. Goodman

Vice President & Business Insights Senior Practice Lead


Michael has spent his career devoted to understanding, managing and advancing the digital fabric of modern corporations – data, analytics, organization, process and technology. He helps clients leverage data, analytics, automation and technology to address business challenges across the financial services, insurance, manufacturing and health care sectors. In addition, he defines the key focus areas for R&D and thought leadership efforts.

David Vanalek headshot

David T. Vanalek

Chief Operating Officer of Claims


David leads the day-to-day operational support for all claims divisions, including professional liability, casualty, workers compensation, reinsurance, and transportation, property and marine lines. He previously directed the company’s United States professional liability group, overseeing medical and healthcare, cyber risk and privacy, global management, environmental and energy and other liability teams. A licensed attorney in California and Illinois, David was in private practice prior to joining Markel. He is a frequent speaker on insurance, professional liability, cyber liability and management liability issues.

Wayne Busch

Wayne Busch

President, Financial Services

NTT DATA Services

Wayne Busch brings more than 25 years in the financial services industry to lead his high-impact consulting, technology and operations teams. He helps clients optimize their current business and leverages NTT DATA Services’ capabilities to drive new waves of growth, creating new operating models through digital platform delivery, technology services transformation and As-a-Service solutions. Previously at Accenture, Wayne led the industry and offering teams across North America, where he shaped the firm’s strategy and industry thought leadership, including authoring “Banking 2020”.