It’s never been more important to make customers—rather than technology—the center of transformation. It’s not an easy goal to attain—but it is possible. In this insightful webinar brought to you by GigaOm Research , we explore the ways to plan and build a digital platform that drives a more situationally aware, customer-focused organization that can adapt and succeed in the current and future business climate. If you’re looking for an overarching strategy, or for some nuggets of tactical advice learned from the field, make plans to watch this one-hour event on demand.
| Why evolving markets now demand a relentless focus on customer centricity|
| How to build technology foundations to meet ever-changing customer expectations|
| What lessons we’ve learned from work with enterprises in preparing digital platforms for business agility|
Vice President, Cloud & Application Transformation
NTT DATA Services
Wednesday, August 19, 2020As co-founder of Flux7, an NTT DATA company, is a recognized thought leader and a frequent speaker at high-profile events and regularly conducts corporate workshops on digital transformation. You will also find him sharing his experience in his role as professor at the University of Austin, where he designs systems for continuous improvement for the world’s leading brands.
Vice President of Reseacrh
Jon has advised the world’s largest technology companies in product and go-to-market strategy, acted as an agile software consultant to a variety of enterprise organizations, led the development of a mobile healthcare app and successfully managed a rapidly expanding enterprise IT environment. His passion is reflected the innumerable papers and guides he’s written about maximizing technology and his role as a speaker, facilitator and presenter.