Join NTT DATA at the 2017 AHIP National Conferences on Medicare, Medicaid & Duals. Stop by table #10 to meet members of our healthcare team and learn more about NTT DATA innovations that accelerate value-based care.
NTT DATA is committed to improving patient outcomes by connecting the healthcare ecosystem. A recognized leader in the healthcare space, we deliver targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services.
Tuesday, September 26 from 8:00 AM - 8:45 AM
High-Touch Automation for Member Service & Open Enrollment
As health plans continue to face pressure to cut costs and “do more with less,” the pressure to offer more innovative services at lower costs is driving rapid advances in intelligent automation. This session will provide insight into the current state, and application, of artificially intelligent virtual assistants, supported by 30 years of cognitive research in natural language understanding in a machine learning environment. The panelists will explore real world healthcare applications, such as automating Medicare enrollment (inbound contact management through fulfillment), while simplifying the complexities and showing how AI can elevate and enable other inbound member services