Transform Your Manufacturing Business
Dynamically shifting customer expectations, lower margins, and increasing demands on supply chain efficiency bring new complexity to manufacturers around the globe. You must examine every stage of the customer journey to differentiate. To achieve this, innovative manufacturers are connecting customer-facing field service technicians with vital supply chain data and dashboards and interactive product documentation to ensure each customer interaction is as valuable and efficient as possible. Through unified communications solutions empowered by Microsoft Teams, manufacturers can scale to meet the evolving needs of field services and deepen customer loyalty.
By creating a hub for manufacturing teamwork, field service teams deliver higher visibility across their organization while minimizing downtime, reducing costs and increasing customer satisfaction Our sister company Arkadin was recently named the 2019 Microsoft Intelligent Communications Partner of the Year for their success in delivering the benefits of teams to customers around the world. Check out these Unified Communication for Manufacturing resources or contact your NTT DATA account manager to learn more.