Our global survey of nearly 5,000 financial services customers and 500 financial institutions reveals what the next wave of bank customers wants and how the bank of the future will deliver.
You’ll get there faster with AI. Our research showed that 35% of customers surveyed want hyper-individualized financial services. They’re even willing to give you more of their personal data and pay more to get it.READ THE RESEARCH
The next customer wave trusts its banks to use their personal data to customize products and services just for them.
Our Financial Services practice leverages deep industry expertise to provide the insights, solutions and outcomes you need to succeed across all lines of financial services. Our comprehensive portfolio will foster growth and advantage in the digital space, build analytics and manage risk to ensure security, privacy and compliance in a global regulatory environment.