Today’s Life Sciences’ workforce expects a technology experience like that encountered in their personal lives. At NTT DATA, we believe your organization can provide an optimal workplace solution, built using employee-first approach to meet the demands of modern workforce, while optimizing operations. With NTT DATA Dynamic Workplace Services, our clients get a high-quality consumer experience, modern delivery, proactive care and successful outcomes.

For Life Sciences companies, you can bring the world closer together, whether it’s gleaning data from clinical trial participants or managing employees spread across the country—or across the globe. We help you redefine the way you work though Bring Your Own Device, enterprise mobility, virtualization and cloud computing initiatives, putting the right tools in place to meet the demands of precision medicine.

A Magic Quadrant Leader in Managed Workplace Services

See why we were named a Leader for the second consecutive year in the Gartner Magic Quadrant for Managed Workplace Services, North America report.

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Proven Success

With NTT DATA you get access to global scale, expertise, yet personal connection with localized accountability.

  • 16 service desks, 7500+ skilled staff, strategically located globally

  • 12M+ service contacts annually, 4.26 million supported users

  • 1.15 million physical desktops/laptops and 147,000 mobile devices

  • 2M+ enterprise mail/Office 365 users supported

  • 100+ global businesses supported, broad industry sectors

Our Services

AI-Based Advanced Analytics

Enable personalized services that understand who you are, what you need and how you work.

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Automated Omnichannel Support

Deliver a truly seamless experience where, regardless of channel, the agent has visibility to all interactions.

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Expert Device Support

Ensure every device works at maximized performance levels.

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Unified Communication & Collaboration

Deliver frictionless and secure user experiences, making it easier to for employees to collaborate and grow.

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Workplace Platform Management

Adopt an integrated workplace platform solution giving your users flexibility to use any device, wherever you are.

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Workplace Transformation

Define employee needs and craft a strategy leveraging AI, collaboration, self-service, automation and analytics technologies.

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Our customized services focus entirely on pharmaceutical and medical device company’s unique end-user experience.

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Dynamic Workplace Leadership Defined

Our leadership in workplace services is acknowledged by leading analyst firms. See what they have to say about us.


NelsonHall

Leader in the 2018 Next Generation End User Computing Services NEAT evaluation by NelsonHall

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Gartner

Leader in Gartner Managed Workplace Services North America

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ISG

Leader in Four Quadrants for Digital Workplace Services by ISG

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End-User Computing Built for Pharmaceutical and Medical Device Companies

We deliver underlying technology and services that make your end-user goals a reality.

AUTOMATED OMNI CHANNEL SUPPORT

Create a seamless support experience across all channels

AI-BASED ADVANCED ANALYTICS

Gain new insights by harnessing the power of artificial intelligence

EXPERT DEVICE SUPPORT

End-user support of the various devices your employees use daily

DEVICE AS A SERVICE

Lower cost by bundling your end-user devices and support services

UNIFIED COMMUNICATION & COLLABORATION

Modernize communications and deliver a relevant digital experience

WORKPLACE TRANSFORMATION

Get consulting services to help you on your journey to a modern workplace

Your next job opportunity is waiting for you.

Global Opportunities

Learn more about our full-time and part-time opportunities worldwide.

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IT Contract Assignments

Explore the variety of projects available with our Strategic Staffing team.

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DOL Postings

NTT DATA meets US Department of Labor requirements regarding the posting of Labor Condition Applications for associated H-1B visa petitions.

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