Delivering the Promise of Automation

Intelligent Automation helps companies transform their business with an open automation ecosystem that ensures sustained value and delivers continuous business outcomes. We build on the foundation of deep business understanding, technology expertise and the right automation solutions where humans, autonomics, and virtual agents collaborate to ensure enterprise innovation and growth.

We have deep investments in autonomics, business intelligence and data analytics, machine learning, robotic process automation and virtual and cognitive agents. Our automation ecosystem is secure from design through delivery and combines in-depth process expertise, intelligent process mapping tools, machine learning and cognitive intelligence systems to help you build a self-driving business.

We Lead Automation

The Everest Group analyzed 14 service providers in the
Healthcare Business Process Automation space, and NTT
DATA emerged as a Leader. With detailed information on our
industry-focused automation offerings and capabilities, this
report tells you what we’re doing right and how we stack up to
the competition.


Our Services

From design to delivery, our secure automation ecosystem combines in-depth process expertise with proprietary machine learning and cognitive intelligence systems to set you up for success.

Automation Strategy & Design

Develop road maps, business models and a strategic plan for the successful implementation of intelligent automation.

Automation Implementation

Implement program and change management, data extraction, process mapping, accelerators and system-wide integration. Maintain and optimize services through workshops and certifications.

Automation Operation & Optimization

Deliver the automation management of BOTs, operational dashboards, governance and compliance, and on-going optimization analysis.

Transforming AI

Add cognitive and analytics capabilities to your AI to boost your competitive edge and help you run leaner operations.


Our Automation Partners

NTT DATA partners with key automation vendors to offer you the right solutions.

Automation Anywhere logo

Our partnership with Automation Anywhere includes RPA, cognitive and analytics solutions that automate repetitive tasks and fuels enterprise innovation and business growth.

Blue Prism logo

With our partnership we offer RPA implementation and support for our global client base through Blue Prism’s enterprise-grade “Digital Workforce".

IP Soft logo

IPsoft provides the heart of our GM1, helps expand automation to your applications and includes Amelia, a cognitive agent automating employee and customer interactions.

Pega logo

Our partnership enables us to provide extended RPA capabilities to financial services and insurance, health care and life sciences, and expanded shared services automation.

Kris Fitzgerald discusses automation and technology within the workplace in this Business Reporter interview.

Kris F CTO, NTT DATA Services Kris Fitzgerald Chief Technology Officer,  NTT DATA Services

“Automation is not about replacing man with machine or human agent with robot. It is about supporting human abilities and ingenuity. Automation enables people to do what they’re best at: create and innovate.”

NTT DATA Services has deployed 2,500+ bots that collaborate with more than 15,000 professionals to provide RPA services to our global clients.

Your next job opportunity is waiting for you.

Global Opportunities

Learn more about our full-time and part-time opportunities worldwide.


IT Contract Assignments

Explore the variety of projects available with our Strategic Staffing team.