Turn Experiences Into Designed Experiences

Today’s multi-generational and multi-expectational workforce demands an environment that’s as seamless as their personal online experiences. We help you put employee experience at the center of your decision making to drive greater productivity, loyalty and superior business outcomes.

As a workplace services consulting leader, we determine employee needs and craft a strategy leveraging AI, collaboration, self-service, automation and analytics technologies. This results in reduced IT friction and improved user experience. Let’s work together to modernize and optimize your workplace.

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Redefine the Dynamic Workforce

For even better returns, it’s time to think beyond the hype of disruptive technologies and consider the employee experience. Our research delves into this topic, summarising the experience of 250 decision makers in North America and their digital transformation efforts over 18 months. The results might surprise you.


Our Services

User Experience Assessment

Adopt a design thinking approach to discover IT friction points and redesign the customer and employee experience.

Transformational Consulting

Optimize your workplace infrastructure to an experience-centric, customer-focused, predictive and adaptive environment.

Organizational Change Management & Adoption

Facilitate transitions and inspire your employees to adopt new ways of working through communications and training.

ISG named us a Leader for Digital Workplace Consulting Services in its Provider Lens Quadrant Report, for US. – October 2020

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Redesign the employee experience and be a catalyst for change in your enterprise.