Deliver Predictive and Personalized IT Operations
The key to shifting your workplace IT from reactive to predictive resides in your data. Enhanced by machine learning and artificial intelligence algorithms, our AI-based Advanced Analytics service uncovers workplace insights that understand user needs and behavior. This allows an enhanced employee experience by harnessing resources more efficiently and enabling preventive maintenance measures.
Built on continuous data collection and transformation, and augmented by expert analysis, we are focused on preventing issues and predicting outcomes. Empower your organization with real-time device performance insights for faster root cause analysis and resolution. Improve your ability to deliver personalized user services. Transform your workplace with NTT DATA.
A Magic Quadrant Leader in Managed Workplace Services
See why we were named a Leader for the second consecutive year in the Gartner Magic Quadrant for Managed Workplace Services, North America report.
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Key Benefits
Understand your workplace, prevent issues, predict outcomes and personalize your services
ENABLE
Accelerate problem hunting and remediation through end-user computing environment insights
ENHANCE
Increase employee experience with quantifiable and actionable user experience score monitoring
ACCELERATE
Accelerate device incident resolution with real-time performance insights
PREVENT
Avoid potential device failures through failure pattern analysis
DISCOVER
Uncover data-based and user-experience aligned automation and service enhancement opportunities
We are a Major Contender in Everest Group’s IT Infrastructure Automation PEAK Matrix™ Assessment. — July 2018
