Army ITES-2S

Contracts /Army ITES-2S


In 2006, the Army awarded us an Information Technology Enterprise Solutions - 2 Services (ITES-2S) contract. This is a multiple-award, indefinite delivery/indefinite quantity (ID/IQ) contract vehicle, specifically designed as the primary source of information technology (IT) equipment and services worldwide to meet the Army's enterprise infrastructure and infostructure goals. This includes obtaining end-to-end solutions support to satisfy worldwide development and deployment.

The contract is managed by the U.S. Army Computer Hardware, Enterprise Software and Solutions (CHESS), in coordination with the Army Contracting Agency (ACA), Information Technology, E-Commerce and Commercial Contracting Center (ITEC4). Through the use of ITES-2S, users have a flexible means of meeting IT needs quickly, efficiently and cost-effectively.

ITES-2S is a Performance-Based Service Acquisition (PBSA), and is the preferred method of contracting for services and supplies. PBSA is contracting for results, not just best efforts, and involves structuring all aspects of an acquisition around the purpose of the work to be performed. Essential elements of PBSA include:

  • Performance requirements, expressed in either a Performance Work Statement (PWS) or Statement of Objective (SOO); performance requirements should be described in terms of "what" the required output is and should not specify "how" the work is to be accomplished
  • Performance standards or measurements, which are the criteria for determining whether the performance requirements are met
  • Appropriate performance incentives, either positive or negative
  • A surveillance plan that documents the government's approach to monitoring the contractor's performance

These elements are further discussed below.

For further information regarding performance-based acquisitions, please see the CHESS ITES-2S ordering guidance.

Ordering under the contract is decentralized and is authorized to meet the needs of the Army, Department of Defense, Foreign Military Sales Program and other federal agencies. All ordering contracting officers within the aforementioned agencies may place orders against this contract. There is no agency pass-through or service fees associated with this contract. Individual task orders will be awarded.