Megan Geyer

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Megan Geyer, NTT DATA Services Megan Geyer

About the author

As a Director within NTT DATA’s Customer Experience practice, Megan currently works with global, national, and regional clients to ensure a clear customer experience strategy guides any initiative in order to both achieve business goals and exceed customer expectations. She collaborates with clients to set strategies that create the best possible customer and employee experiences, powered by innovative technologies, seamless processes, and clear success measurement. Megan also oversees customer experience projects, including conducting design thinking workshops, creating CX strategies and roadmaps, conducting omni-channel audience research, creating customer-centric employee cultures, and creating internal employee experience and communication strategies. She has a Masters in Strategic Design & Management from Parsons' School of Design Strategies in New York City, and holds a Bachelor’s degree in Psychology from Rutgers University.

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