How agile is your hospital?

Blog /How agile is your hospital

Given the amount of change that hospitals are managing, it’s difficult to assess the IT resources needed to support increasing numbers of patients, emerging diagnostic tools, new regulations and evolving security requirements. However, overprovisioning hardware to ensure adequate resources for the long term can translate into idle systems that drive up operational costs unnecessarily. Too few resources can hinder care and overall service levels by causing slow application response times for clinicians and system issues including outages and HIPAA noncompliance.

CarePoint Health, a leading healthcare organization in northern New Jersey, is well versed in these challenges. After a few years of rapid growth and change, the organization had maxed out the infrastructure supporting its MEDITECH electronic health record (EHR) and INFINITT picture archiving and communication system (PACS) systems, restricting efficiency and creating risk. IT and administrative staff were perpetually stuck in firefighting mode, just trying to keep systems and workflows running.

When cloud-based services make sense

Rather than dealing with the over- and under-provisioning balancing act again, CarePoint moved its mission-critical systems and data to the cloud. It engaged NTT DATA to host MEDITECH and store all its PACs images in the NTT DATA Unified Clinical Cloud Archive. Goronshetyn explains this strategic shift takes the pressure off IT staff to manage day-to-day hardware so they can create a strategic and sustainable IT plan. “From a clinician and executive standpoint, we’re all at peace knowing that our data is sitting in NTT DATA tier-3 environments thousands of miles apart from each other, protected by multiple layers of digital and physical security,” says Lev Goronshetyn, CTO at Care Point.

Improving care, reducing risk and saving money

The advantages of moving some systems and data to a third-party cloud service are considerable. Clinicians can provide better care and see more patients. They now have 50 percent faster application response times and 99.99% reliable access to systems. In addition, CarePoint improves HIPAA compliance and saves 40% in its five-year EHR and PACS expenses compared with the projected cost of a new onsite infrastructure. “Having NTT DATA host our systems saves us more than $2.3 million,” Goronshetyn says. “We avoid extra capital expenditures for disaster recovery technologies as well as software licenses for SolidWorks security products and SolarWinds reporting tools, because they are included in the solution.” Shifting its onsite architecture to NTT DATA’s cloud services also transforms agility because CarePoint can scale its resources 75% faster.

Read more about CarePoint Health’s journey to hosted cloud services in this case study. It explains why NTT DATA was a better choice than the competition, and it provides more information about CarePoint’s challenges and outcomes.

Post Date: 8/15/2017

Carrick Carpenter Carrick Carpenter

About the author

Carrick Carpenter leads the global provider solutions business for NTT DATA Services. The group is responsible for delivering cloud-based solutions and services to hospitals, physicians, and other partners in the healthcare provider ecosystem. In this role, Carrick oversees global strategy, executive leadership, product development, technical sales, business development, and delivery of solutions.