Mobility Governance--A Partnership With Your Customer

Blog /Mobility-Governance----A-partnership-with-your-customer
As more and more organizations embrace and move towards digitizing their business, mobile continues to play a key part in this transformation.  And while any transformation in and of itself can be daunting, so also are the factors that surround the mobility arena. The need for speed to market, combined with ever-evolving mobile technology, can throw typical technology roadmaps into a tailspin.  One area that cannot be overlooked is governance throughout the transformation process.

The following steps will help you as you define your governance process:

  • Implement a strong Governance structure before starting your mobile journey – clearly identifying the most qualified leaders for the initiative – Delivery Manager, Project Manager, Leads (Architect, UX, BA, Mobile etc).
  • Put some rigor into expectations management with key stakeholders – this sounds simple but can be a challenge, especially in new areas like mobile where sometimes traditional strategies and approaches don't always work and timelines and expectations can be different.
  • Establish strong processes for deployment, release management, environmental promotions, etc. BEFORE the project starts and ensure buy-in from the entire team.
  • Drive strong communication practices including peer reviews, code reviews, architecture reviews, etc.
  • Select your methodologies VERY carefully – an agile fixed-price project is a recipe for disaster.
  • Ensure you have the right people for the right roles – PMs, UX, Bas, Architects and Mobile developers and testers. 

While recognized as a rapidly maturing market for businesses, mobility also has the ability to cause disruption – good governance can help alleviate this.

The key to good governance can be summed up in two words: No surprises!  Ensure that your customer is part of this journey with you – share what you are developing early and often.



Post Date: 10/10/2014

Shamlan Siddiqi - NTT DATA Shamlan Siddiqi Vice President, Data as an Asset

About the author

Shamlan leads our Data Advisory and Transformation group, which is responsible for supporting clients' data management, data science and advanced analytics, data integration, cloud data platforms and intelligent automation. A published author and speaker, Shamlan previously served as the CTO for Public Sector and leader of the Digital Experience practice. He is a results-oriented leader with an extensive track record developing and leading the implementation of innovative solutions and strategies that enable digital transformation in support of organizational objectives.­